Process Enablement Leader

We are seeking a results-driven Process Enablement Leader to bring structure, operational rigor, and deep Kiwi systems expertise to our GP Corrugated capability team. This role plays a critical part in strengthening plant partnerships, delivering high-impact training and onboarding, providing hands-on on-site support, and driving sustainable process improvements across Scheduling, Production, Shipping, and Waste Management.

About the Team

The Kiwi Capability Team for GP Corrugated North America is a cross-functional group of Kiwi subject matter experts who partner with Customer Service, production scheduling, shipping, and waste management to drive operational excellence and system adoption. The team delivers hands-on support, training, configuration, testing, and troubleshooting for Kiwi. We use data and root cause analysis to implement sustainable standard work, coach frontline teams, and ensure measurable, repeatable performance improvements across GP Corrugated North America.

Responsibilities

• Build and sustain plant relationships to identify needs and drive Kiwi adoption.
• Deliver structured onboarding, classroom, hands-on, and refresher training to improve retention and performance.
• Provide on-site support: troubleshoot Kiwi issues, coordinate cross-functional resolution, and implement corrective actions.
• Coach plant leadership with SBO (Situation–Behavior–Outcome) to develop frontline teams and sustain results.
• Monitor, analyze, and report schedule adherence, waste, and shipping accuracy to measure impact.
• Lead/support root cause analysis and CI initiatives to reduce waste and improve scheduling/shipping.
• Act as Kiwi SME for configuration, testing, and optimization across scheduling, production, shipping, and waste.
• Partner with IT/systems teams on releases, testing, and ERP/WMS/TMS integrations.
• Create and continuously improve SOPs, standard work, checklists, and training materials; maintain a repeatable onboarding cadence.
• Communicate clearly with frontline teams, plant leadership, and corporate stakeholders.
• Demonstrate adaptability, teamwork, ownership, and focus on measurable outcomes.

Requirements

• Hands-on experience with the Kiwi system in a corrugated production environment, including scheduling, production, shipping, and/or waste modules.
• Operations experience in corrugated or packaging manufacturing, scheduling, shipping, or waste management.
• Demonstrated experience delivering training, onboarding, or refresher sessions to operational teams.
• Willingness and ability to travel up to 70% for on-site support and training.
• Strong problem-solving skills with the ability to identify issues, evaluate options, and implement effective solutions.

Qualifications

• Experience in root-cause analysis and continuous improvement methodologies.
• Proficiency in Excel; experience with data visualization or reporting tools.

Pay

$95,000 - $130,000 per year. This role is eligible for variable pay, issued as a monetary bonus, or in another form.

Benefits

Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes:

• Medical, dental, vision, flexible spending and health savings accounts.
• Life insurance, ADD, disability, retirement.
• Paid vacation/time off, educational assistance.
• May also include infertility assistance, paid parental leave, and adoption assistance.