Jobs · Engineering · North Carolina

Process Automation & Optimization Specialist

Siemens Healthineers · Cary, NC · 1 wk ago
Engineering$89k–$123k/yrFull-time

About the role

The Process Automation & Optimization Specialist plays a critical role in advancing digital transformation efforts by combining process expertise, analytical thinking, and automation technologies. This role partners with cross-functional stakeholders to assess current workflows, design scalable solutions, and lead initiatives from concept through implementation to enhance efficiency, accuracy, and overall business performance.

Responsibilities

  • Automation Opportunity Identification & Planning

  • Proactively evaluate business processes to identify automation and optimization opportunities that reduce manual effort, improve accuracy, and increase scalability

  • Partner with business stakeholders to understand pain points, inefficiencies, and operational risks

  • Work with RPA Lead to maintain a prioritized pipeline (roadmap) of automation initiatives aligned with business objectives

  • Process Analysis & Design

  • Map current-state processes and identify improvement opportunities using data analysis and stakeholder insights

  • Design future-state workflows that incorporate automation, system enhancements, and process standardization

  • Ensure solutions align with enterprise systems (e.g., SAP) and organizational standards

  • Implementation & Execution

  • Lead end-to-end delivery of automation initiatives—from concept, requirements, and design through testing, deployment, and stabilization

  • Collaborate with IT, RPA developers, and data/AI teams to integrate AI models, machine learning capabilities, or intelligent automation components into solutions

  • Monitor project timelines, risks, dependencies, and ensure successful execution

  • Optimization & Continuous Improvement

  • Track performance metrics and KPIs using advanced analytics and AI-driven insights to measure solution impact

  • Identify continuous improvement opportunities using predictive analytics, trend analysis, and AI-generated recommendations

  • Ensure sustainability, documentation, and knowledge transfer for implemented solutions

  • Stakeholder Collaboration & Change Management

  • Act as a liaison between business stakeholders, IT teams, and automation resources

  • Communicate progress, benefits, and impacts of automation initiatives to leadership

  • Support training, adoption, and change management efforts to ensure successful implementation

Requirements

  • Bachelor’s degree in business, Information Systems, Operations, or related field

  • Experience in process improvement, automation, or operations

  • Understanding of business process mapping, workflow analysis, and optimization techniques

  • Experience with automation tools (e.g., RPA, workflow automation platforms)

  • Familiarity with enterprise systems such as SAP (P58 experience preferred)

  • Ability to manage projects from concept through implementation

  • Analytical, problem-solving, and organizational skills

  • Excellent communication and stakeholder management skills

Preferred Qualifications

  • Knowledge of digital transformation or large-scale system implementations

  • Knowledge of Lean, Six Sigma, or continuous improvement methodologies

  • Experience with data analytics and reporting tools (e.g., Qlik, Power BI)

  • Background in service operations, contracts, or data quality initiatives

Benefits

  • Medical insurance

  • Dental insurance

  • Vision insurance

  • 401(k) retirement plan

  • Life insurance

  • Long-term and short-term disability insurance

  • Paid parking/public transportation

  • Paid time off

  • Paid sick and safe time

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