Process Assistant

Our Amazon Logistics (AMZL) teams are changing the way we interact with customers around the globe every single day and solving some of the biggest logistical challenges facing not just Amazon, but also the entire industry! Amazon’s transportation teams work to ensure the delivery of packages globally for our customers around the world.

Responsibilities

• Assist in the coordination of Delivery Associate (DA) training and ridealongs for new DAs
• Ensure vehicle cleanliness and appearance is maintained to standard and captured via DA inspections
• Ensure adherence to dress code standards
• Conduct regular ridealongs with DAs for engagement and standard work adherence
• Daily review of DA performance to identify potential ridealong candidates
• Assist with production duties, training sort associates, and verifying SOP compliance
• Ensure successful area performance through tracking and reporting metrics
• Understand workflow and daily production goals
• Review and update SOP as required
• Ensure work areas remain clean and are equipped with proper equipment and supplies
• Identify and address safety hazards within the work area
• Coach associates to work safely at all times and participate in safety initiatives
• Ensure all job injuries are reported timely in accordance with established policy and procedure
• Provide direction utilizing independent judgment
• Continue meeting or exceeding department performance goals

Requirements

• 1+ years of Microsoft Office products and applications experience
• High school diploma or equivalent
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
• Work 40 hours/week, and overtime as required

Preferred Qualifications

• Professional driving experience
• Excellent interpersonal skills
• Experience working in Problem Solve
• Demonstrated problem-solving and analytical skills
• Demonstrated communication skills (written and verbal) with all levels of Amazon associates and management

Benefits

• Employee Assistance Program (EAP)
• Mental Health Support
• Medical Advice Line
• 401(k) matching

Learn more about our benefits at Amazon Benefits.

Pay

Starting pay: $22.50 - $23.65 USD hourly, including base pay rate plus the highest available shift differential. Additional earnings may include shift differentials and overtime pay.