Process Assistant

USA, AL, Theodore – $22.50 USD hourly (includes base pay rate plus highest available shift differential).

About the role

The Process Assistant is assigned to the Area Manager and will hold responsibilities specific to different Fulfillment Center areas.

Responsibilities

• Support and work in the department as required
• Help support daily management of department duties, including allocating labor, leading meetings, assigning job duties, and communicating with internal and external suppliers
• Provide vacation coverage for Area Managers
• Provide policy follow-up and attendance tracking (duties do not extend to discipline)
• Track and report ATS/labor hours
• Assist the floor as an associate resource, train associates, and verify SOP compliance
• Ensure successful area performance through tracking, reporting, and feedback of associate performance
• Participate in Operational Excellence initiatives
• Fill in as needed with production duties
• Fully understand workflow and daily production goals
• Review and update SOP as required
• Assist in keeping work area clean and organized
• Identify and address safety hazards within the work area
• Coach associates to work safely at all times
• Participate in safety initiatives
• Refer all job injuries immediately to the area manager

Requirements

• 1+ years of Microsoft Office products and applications experience
• High school diploma or equivalent
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach
• Work 40 hours/week, with overtime as required

Preferred Qualifications

• Education beyond high school and/or prior experience managing employees
• Excellent interpersonal skills
• Demonstrated problem-solving and analytical skills
• Strong communication skills (written and verbal) with all levels of associates and management
• Experience with an FC kaizen or Shingi event
• Awareness and willingness to use Operational Excellence (OE) tools and techniques
• Experience working in Problem Solve
• Leadership ability

Benefits

Starting Day 1 of employment, Amazon offers:

• Employee Assistance Program (EAP)
• Mental Health Support
• Medical Advice Line
• 401(k) matching

Learn more about our benefits at hiring.amazon.com/why-amazon/benefits.