Pro Shop Supervisor

About the role

The Pro Shop Supervisor is responsible for assisting with the operations and management of the golf pro shop and clubhouse.

Major Duties

• Supervise operations which may include opening and closing of facility, ordering and maintaining supplies, and cash handling and bank deposits
• Supervise work of other seasonal employees and volunteers which may include scheduling and training
• Assist with inventory controls
• Ensure cleanliness of pro shop and clubhouse (inside and outside), including picking up ground trash, emptying trash cans, cleaning of restrooms, and performing manual labor and related duties as assigned
• Ensure NOVA Parks safety, business standards, and other standards inherent to the particular operation are being followed
• Assist with public relations and customer service by greeting visitors, handling inquiries, and providing information and assistance, and informing patrons of rules and regulations
• Interpret NOVA Parks rules and regulations
• Assist with golf tournaments and special events as needed
• Prepare and maintain appropriate records
• Operate and assist with the management of the golf course tee sheet and point of sale system
• Attend and participate in staff meetings and in-service training
• Report unsafe conditions to course management
• Carry out additional duties as assigned by course management

Qualifications

• Must be minimum age of 21 (Virginia Department of Alcoholic Beverage Control requirement)
• High school diploma and two years of progressively responsible experience in customer service, golf course management or equivalent combination of education, training and experience
• Must have certification or be able to obtain certification in the "Training for Intervention Program" (TIPS) for serving alcoholic beverages
• Working knowledge of and experience in the game of golf and operation of facility
• Knowledge and experience in the operation of a retail merchandise facility
• Working knowledge of NOVA Parks standards and ability to adhere to standards
• Demonstrated supervisory skills
• Ability to deal effectively with the public
• Ability to be flexible in meeting a variety of demands and conditions
• Ability to operate a cash register
• Working knowledge of computers
• Strength and dexterity necessary to perform all required tasks, including lifting, stooping, bending, and working in tiring and uncomfortable positions
• Ability to perform a variety of duties including custodial tasks
• Availability to work a variable work schedule, which may include early and late hours, and weekends and holidays
• Possession of or ability to obtain necessary licenses or certifications
• Required to purchase and wear standard uniform

Pay

$17.00 per hour