Pro Shop Manager

Job Summary

The Pro Shop Manager oversees daily retail operations within the Flatrock Motorclub Pro Shop, supporting merchandise purchasing, inventory management, and member sales experiences. The role combines hospitality, retail sales, inventory coordination, and procurement responsibilities to ensure the pro shop remains well-stocked, visually appealing, and aligned with the Flatrock brand.

About the Company

Flatrock Motorclub is a premier private motorsports community where passion for speed meets an elevated lifestyle. Designed for driving enthusiasts, collectors, and competitors alike, Flatrock offers an exclusive experience centered around our 3.5-mile Tilke-designed racetrack—crafted to challenge and excite at every turn. Beyond the track, members enjoy first-class amenities, a vibrant social atmosphere, and luxury real estate opportunities—including customizable garage lofts, villas, and paddock garages. Flatrock Motorclub is redefining what it means to live the motorsports lifestyle.

Essential Duties & Responsibilities

• Retail & Member Experience
• Greet members and guests in a professional and welcoming manner
• Aid members with apparel, merchandise, accessories, and retail purchases
• Provide excellent customer service while maintaining a luxury hospitality experience
• Process retail transactions accurately through point-of-sale systems
• Maintain cleanliness, organization, and presentation standards within the pro shop
• Aid with merchandising displays, seasonal setups, and promotional product placement
• Procurement & Inventory
• Aid with sourcing, ordering, and purchasing merchandise, apparel, gifts, and retail inventory
• Monitor inventory levels and communicate restocking needs proactively
• Receive, organize, and track incoming shipments and deliveries
• Cook up vendor communications and maintain purchasing records
• Help identify new merchandise opportunities aligned with the Flatrock Motorclub brand
• Conduct routine inventory counts and assist with inventory management processes
• Operational Support
• Aid with Track Day retail operations and special events
• Support clubhouse and hospitality operations as needed during peak events
• Work collaboratively with leadership to ensure product offerings align with member preferences and club branding
• Maintain professionalism and confidentiality in all member-facing interactions
• Support additional operational or hospitality-related duties as assigned

Qualifications

• Previous retail management experience of 3 years or more (preferred)
• Previous retail, hospitality, or customer service experience (preferred)
• Experience with inventory management, purchasing, or procurement (strongly preferred)
• Strong organizational and multitasking skills
• Excellent communication and interpersonal abilities
• Professional appearance and positive attitude
• Ability to work independently and in a fast-paced environment
• Basic computer and point-of-sale system knowledge (preferred)
• Interest in motorsports, luxury hospitality, or automotive culture (plus)
• Ability to work weekends, holidays, and Track Days as needed

Physical Requirements & Working Conditions

• Ability to stand for extended periods of time
• Ability to lift and carry merchandise shipments up to 40 pounds
• Frequent walking, bending, reaching, and organizing inventory
• Ability to work indoors and outdoors during events and Track Days
• Fast-paced hospitality and retail environment with occasional evening and weekend hours required

Salary & Benefits

The salary for this position will be based on experience and will be discussed if chosen for an interview.

Equal Opportunity Employer

Flatrock Motorclub is committed to creating a healthy leadership culture and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.