PRN- Triage Phone Nurse

About the role

University Cancer & Blood Center is currently hiring for a PRN Phone Triage RN.

Responsibilities

• Evaluate symptoms over the phone (e.g., nausea, fever, pain) to gauge urgency.
• Offer advice on managing side effects and direct patients to appropriate care.
• Use triage algorithms to decide if a patient needs urgent, same-day care at UCBC or other emergency services.
• Help patients avoid unnecessary emergency room or urgent care trips.
• Responding to messages from patients regarding their medications, symptoms, etc.
• Working with providers to obtain refills, medications changes, etc.

Key Skills & Knowledge

• A current Registered Nurse (RN) license.
• A strong understanding of oncology, cancer treatments, and their side effects.
• Excellent communication, customer service, and phone skills.
• Familiarity with established triage protocols, like those from the Oncology Nursing Society (ONS).