PRN Student Intern - Lee Physician Group Contact Center

About the role

This opportunity is ideal for individuals who are currently enrolled in or have completed an advanced certificate, associate degree, bachelor's degree, or higher from an accredited institution, or who have graduated within the past year.

Responsibilities

• Deliver exceptional customer service to patients over the phone.
• Absorb and accurately document patient information while maintaining confidentiality.
• Navigate multiple computer applications in a fast-paced environment.
• Communicate professionally with patients, providers, and internal departments.
• Build valuable experience within a nationally recognized healthcare organization.

Requirements

• Currently pursuing an advanced certificate, associate degree, bachelor's degree, or higher from an accredited institution; or
• Graduated from an accredited institution within the last year.

Qualifications

• Strong customer service and communication skills.
• Ability to multitask in a fast-paced environment.
• Basic computer proficiency.
• Professional phone etiquette.
• Ability to learn multiple software systems.
• Meaningful experience within Lee Health.
• Exposure to healthcare operations and patient access services.
• Professional development and customer service experience.
• Opportunity to build relationships with healthcare leaders.
• A strong foundation for future career opportunities within Lee Health.

Benefits

No benefits are provided for PRN positions.

Pay

$20.00 - $20.00 / hour

Schedule

• Monday to Wednesday: 8:00 AM to 2:00 PM
• Hours are based on department needs.
• PRN positions are on-call/as needed and do not guarantee weekly hours.