PRN PBX Operator

About the role

Ensure efficient hospital communication by answering multiple phone lines, providing information, and referring callers to appropriate departments. Execute overhead paging, understand hospital emergency codes, monitor alarms, and assist with updating phone directories and on-call lists.

Responsibilities

• Answer multiple phone lines
• Provide information and refer callers to appropriate departments
• Execute overhead paging
• Understand and respond to hospital emergency codes
• Monitor alarms
• Assist with updating phone directories and on-call lists

Requirements

• High school diploma or equivalent
• At least one year of experience operating a switchboard or receptionist duties with multiple lines
• Basic computer skills

Qualifications

• Proven customer service skills, especially in emergency situations

Skills

• Multiple line phone operation
• Professionalism and attentiveness
• Knowledge of emergency protocols

Benefits

• Comprehensive medical coverage
• Wellbeing support
• Paid time off
• Retirement plans with matching
• Education assistance
• Additional perks such as legal and financial counseling