PRN Case Management Social Worker

About the role

The Social Worker is responsible for non-clinical, biopsychosocial assessments and interventions for the inpatient floors and the outpatient emergency department. The MSW performs crisis intervention, patient/family interventions, high-risk screening, focused emotional support, and referrals for financial assistance or other identified resource needs. The MSW assists in post-acute care placement on all discharges, primarily with those patients identified with post-discharge behavioral health and patient assistance/resource needs. The MSW is dedicated to patient and family-centered care that values personal self-determination, prioritization, and engages in creative and compassionate problem-solving. The scope of this role includes intensive care units, Trauma, Oncology, NICU, Transplant, and ED. The MSW responds to physician, non-discharge planning social work consults throughout the facility. This position requires 6–9 weeks of training Monday–Friday.

Methodist Hospital opened in 1963 as the first hospital in the now internationally acclaimed South Texas Medical Center. With over 900 beds, Methodist Hospital offers a broad range of specialties including cardiology, oncology, bone marrow transplants, emergency medicine, neurosciences, maternity care, gynecology and orthopedics. It is the largest provider of the lifesaving ECMO Program in San Antonio, home to the largest robotics program in the world, and its Adult Blood Cancer and Stem Cell Transplant unit was the first program to receive FACT Accreditation in North America. The hospital has been named the No.1 Best Regional Hospital by U.S. News & World Report for 2019–20 and holds consecutive Grade A Leapfrog Hospital Safety scores, a Primary Stroke Center designation from The Joint Commission, and a Comprehensive Stroke Center Certification from DNV GL Healthcare.

Responsibilities

• Work collaboratively with RN case managers, acute care nurses, physicians, insurance companies, and other staff members to proactively identify and address patient needs.
• Identify and address barriers to discharge and recovery, including financial, emotional, psychosocial, medical, and spiritual barriers.
• Maintain a thorough working knowledge of the rules of Medicare, Medicaid, and private payer regulations and processes.
• Possess a thorough understanding of managed-care concepts and length-of-stay management relating to patient and organizational fiscal responsibility.
• Perform thorough assessments and develop appropriate discharge plans for high-risk patients with discharge planning or psychosocial needs.
• Coordinate and facilitate meetings between the care team and patients/families/caregivers.
• Assist patients and families in making difficult decisions while honoring their preferences and values.
• Intervene with patients/families/caregivers for psychosocial needs, assistance, and support in coping with chronic, acute, or terminal illness.
• Engage in consultation, discharge planning, education, counseling, advocacy, and information referrals to meet the emotional, social, and financial aspects of care.
• Provide emotional support to patients and family members during complex and/or emotionally charged issues, such as end-of-life, terminal illness notifications, death notification (with physician), and crisis interventions.

Qualifications

• Master’s Degree in Social Work from an accredited college or university.
• Texas Social Work license (LMSW).
• Two years experience in a hospital setting preferred.
• Bilingual preferred, but not required.

Benefits

Methodist Hospital offers a total rewards package that supports the health, life, career, and retirement of colleagues. Available plans and programs include some or all of the following:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health, and telemedicine services.
• Wellbeing support, including free counseling and referral services.
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence.
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling.
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection, and consumer discounts.

Note: Eligibility for benefits may vary by location and position.