Print Production & Customer Solutions Specialist

About the role

Repro Graphix is looking for an experienced Print Production & Customer Solutions Specialist to join our fast-paced, creative team. This is a hands-on print production position for someone who is comfortable running and maintaining a variety of small and large-format digital printing equipment, troubleshooting when things don't go as planned, managing multiple priorities, and providing exceptional customer service.

Responsibilities

• Operate, maintain, and troubleshoot a variety of small and large-format digital print equipment
• Produce high-quality work while keeping projects on schedule
• Manage multiple print jobs and customer requests simultaneously
• Communicate directly with customers to understand their needs, answer questions, solve problems, and follow projects through to completion
• Prepare and preflight files for production
• Manage RIPs, print layouts, cut files, color, and media usage
• Perform finishing including mounting, laminating, cutting, trimming, weeding, punching, and binding
• Perform quality control and proofreading
• Prepare orders for pickup and shipment
• Anticipate production challenges and find practical, efficient solutions
• Keep equipment and production areas organized and operating efficiently

Requirements

• Hands-on experience operating digital print production equipment
• Experience with RIP software, color management, Pantone, CMYK, and RGB color
• Experience with small and/or large-format printing
• Strong mechanical aptitude and troubleshooting skills
• Knowledge of specialty substrates
• Finishing services – mounting, laminating, cutting & weeding/punching & binding
• Excellent customer service and communication skills
• The ability to juggle multiple jobs, deadlines, and customer needs
• Strong attention to detail and quality
• Excellent organizational and time-management skills
• A dependable, take-ownership attitude
• Prepress and print-layout experience
• Working knowledge of Adobe InDesign, Illustrator, and Photoshop

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401(k) with company matching
• Life insurance
• Paid time off, holidays & sick leave
• Employee discount
• Paid parking
• Retirement plan

Schedule

Monday–Friday, 8:00 AM–5:00 PM, with limited overtime as needed

Pay

Based on experience