Print Mailing Supervisor
About the Company
At Imagine we go beyond print to help our clients deliver game-changing visual communications from concept to delivery that set the standard for our industry. Our innovation teams are the most committed, highly experienced artisans in the business. We are committed to delivering high-quality marketing solutions, in every environment and campaign, helping our clients capture the heart, minds, and loyalty of their customers. For more than 30 years, The Imagine Group has established itself as one of the most influential and innovative visual communications companies in the industry.
About the Role
Accomplishes department objectives by supervising staff, organizing and monitoring work processes.
Responsibilities
- Assign department work as needed to meet daily production goals and on-time delivery.
- Update SQDIP board and resolve daily issues / escalate as needed.
- Drive job costing accuracy.
- Ensure proper recording of transactions to/from inventory and jobs and manage reduction in rework / waste.
- Review and approve hours / PTO for direct reports within payroll deadlines.
- Manage attendance points and related employee communications.
- Collect, review, and approve timesheets for hours and job code accuracy daily.
- Manage labor costs including overtime and flexing associates as needed.
- Notify temporary agency of temporary associate attendance / behavior.
- Ensure compliance to company policies and manage / deliver disciplinary actions for direct reports. Partner with HR on complex cases.
- Provide training, coaching, and counseling to direct reports to achieve department's goals.
- Complete annual performance reviews.
- Ensure ISO training is complete for team.
- Listen to employees and address concerns, suggestions, etc.
- Direct employees to complete preventative maintenance as needed and update records.
- Advise manager of potential need to add resources.
- Follow safety protocols and immediately address safety issues; ensure employees are trained on safety protocols for work area.
- Initiate safety investigation and drive corrective action post-accident.
- Perform as line/operator as needed.
- Other duties as assigned.
Supervisory Responsibilities
Supervises mail room staff.
Requirements
- High school diploma or general education degree (GED).
- Three plus years of experience working in printing, manufacturing, distribution, and/or fulfillment.
Preferred Qualifications
- One plus year of experience managing other employees.
- One plus year in a print or mailing type environment.
- English/Spanish bilingual.
Skills
- Critical thinking skills.
- Math skills including addition, subtraction, multiplication, division, and measurement.
- Computer skills including Word, Excel, and Outlook.
- Ability to communicate/understand basic written and verbal instructions.
Working Conditions and Physical Requirements
- Frequent reaching, bending, climbing, kneeling, crouching, and stooping.
- Frequent standing for prolonged periods of time.
- Frequent walking.
- Ability to lift, pull, push up to 50 pounds.
- Ability to visually inspect all work for defects.
- Manual dexterity for repetitive work.
Schedule
Shift: 2:30 PM to 10:30 PM
Pay
USD $24.00/hr - USD $27.00/hr