Print & Copy Technical Service Specialist
Pacific Office Automation · Overland, KS · 2 wk ago
On-siteInformation Technology$14.5–$15.5/hrFull-time
Onsite, full-time role in Overland, Kansas with paid training and growth pathways.
About the Role
We are seeking a Print & Copy Technical Service Specialist to join our Field Service team. This is a hands-on, customer-facing role ideal for individuals who are mechanically inclined, tech-curious, and enjoy solving problems in real time. Whether you’re starting your career or looking to pivot into the tech field, POA provides the training and support needed to succeed.
Responsibilities
- Troubleshoot, diagnose, and repair printers, copiers, and related office equipment
- Serve as a hands-on print and copy technology expert
- Manage and support local printing environments at customer locations
- Provide reliable, in-person technical support to clients
- Communicate clearly and professionally to ensure high customer satisfaction
- Manage your schedule and service calls independently
- Think creatively to resolve unique equipment and technical challenges
Requirements
- Strong problem-solving and critical-thinking skills
- Basic computer and mobile device proficiency
- Prior technical or mechanical experience is a plus, but not required
- Customer service mindset with a team-first attitude
- Willingness to learn, grow, and take initiative
Benefits
- Paid, hands-on training with certification opportunities
- Clear career paths into senior technician, leadership, or management roles
- Monthly performance-based bonuses
- Comprehensive benefits package including medical, dental, vision, and life insurance
- 401(k) with company match
- Paid time off, sick leave, and vacation days
- Flexible Spending Account (FSA) and Health Savings Account (HSA) options
Pay
$14.50–$15.50/hr (DOE)