Principal UI/UX Designer

About the role

The Agentforce for Service design team at Salesforce is seeking a Principal Product Designer to set the design vision, shape a culture of craft, and drive the evolution of design standards. This role requires 10+ years of experience in cross-functional teams, a deep understanding of AI, and the ability to influence others and build consensus.

Responsibilities

• Set the design vision for Agentforce for Service, framing the hardest problems and connecting disparate workstreams into a coherent direction.
• Shape a culture of craft, critique, and continuous improvement across the discipline, elevating the work of every designer around you through mentorship and example.
• Drive the evolution of design standards and the Salesforce Design System (SLDS2), ensuring your domain promotes a cohesive, accessible, and unified experience across the entire Salesforce portfolio.

Requirements

• 10+ years of experience designing and delivering products in cross-functional teams.
• A deep understanding of AI and its applications in workflow.
• Mastery of user-centered design methods, research, and usability testing.
• Talent for translating insight into direction.
• Experience with CRM or enterprise software.
• Deep experience with design systems and expert knowledge of design and AI productivity tools such as Figma, Figma Make, Claude, and Cursor.
• A passion for mentoring designers and shaping design culture.

Qualifications

Commensurate with experience.

Skills

Not specified.

Benefits

Not specified.

Pay

$197,300 - $313,700 annually.

Schedule

Not specified.