Principal Solutions Engineer

Key Responsibilities

• Client Onboarding & Integration: Guide financial institutions and fintechs through seamless onboarding and integration processes.
• Architecture & Deployment: Build secure, scalable deployment pathways that effectively bridge legacy and modern systems.
• Hands-On Technical Support: Troubleshoot, resolve technical issues, and build solutions alongside client engineering teams in real time.
• Commercial Collaboration: Partner with sales teams on technical proposals, product demonstrations, and comprehensive RFP responses.
• Documentation & Guides: Maintain and continuously improve technical documentation, API references, and developer guides.
• Product Feedback Loop: Gather technical feedback from clients and translate those insights into product and API improvements by collaborating closely with backend, security, and product teams.
• Industry Representation: Represent the technology and brand at industry conferences, technical workshops, and high-level customer meetings.

Requirements

• Experience: 10+ years of proven experience in solutions engineering, forward-deployed engineering, or enterprise integration.
• Track Record: A clear history of helping institutions or large enterprises deploy mission-critical, high-availability systems.
• Technical Stack: Strong proficiency in TypeScript (or similar modern languages) with extensive hands-on experience building and integrating REST APIs.
• Cloud & Infrastructure: Deep knowledge of cloud platforms (AWS is essential; GCP, Azure, or Thales HSM environments are highly advantageous), microservices, and serverless architectures.
• Security Standards: Solid understanding of enterprise security frameworks and compliance standards (e.g., ISO 27001, SOC 2, PCI DSS).
• Problem Solving: Exceptional skills in troubleshooting complex, multi-layered technical issues under pressure.
• Communication: Masterful communication, presentation, and demonstration skills, with the ability to bridge technical nuances and business conversations seamlessly.
• Domain Knowledge: A strong understanding of blockchain infrastructure, digital asset custody, and institutional financial workflows is highly preferred.

Pluses

• Relevant professional certifications (such as AWS Certified Solutions Architect) are a plus.
• Professional fluency in Spanish or Portuguese is highly valued.

Benefits

• Compensation: Competitive annual salary ranging from $160,000 to $220,000 (dependent on experience).
• Equity: 100-200 stock options vested over a 4-year period.
• Health & Retirement: Comprehensive healthcare coverage and a structured 401K plan.
• Flexibility & Location: Remote-first environment within the United States, with physical office space optional.
• Equipment: Premium hardware package including a MacBook Pro and necessary home-office essentials.
• Travel: All professional travel expenses are fully covered.

Interview Process

• Initial Interview: 30 Minutes. An introductory conversation with the Co-CEO to discuss the scope of the role, the candidate's background, and high-level mutual alignment.
• Cognitive & Behavioural Assessment: Timed Online Test. An online TestGorilla evaluation completed in a quiet environment. The assessment consists of 5 specific components: Critical Thinking, Verbal Reasoning (evaluating English proficiency), Attention to Detail (textual), Numerical Reasoning, and Problem Solving.
• Take-Home Technical Exercise: Independent Code Assessment. A practical coding assignment designed to evaluate hands-on execution. The candidate may complete the test utilizing the programming language of their choice.
• Comprehensive Panel Evaluation: 180 Minutes. A deep-dive interview session conducted by a panel of engineering and business leaders. This stage encompasses four distinct segments: a Code Review of the take-home test, an Architecture Review of complex systems, an evaluation of Sales & Solutioning Fundamentals, and a dedicated Culture Fit check.
• Final Executive Review: 30 Minutes. A concluding conversation with senior management to finalize details, address any remaining operational questions, and confirm alignment before extending an offer.