Principal Solutions Engineer

About the role

We are seeking a Principal Solutions Engineer who can drive complex, platform-defining engagements for our enterprise clients. This role requires a strong track record in solutions engineering, executive advisory skills, and a proven ability to build and lead SE functions.

Responsibilities

• Serve as single-threaded owner for BetterUp's most complex, platform-defining engagements
• Operate as a trusted advisor to the Executive Leadership Team (ELT) on platform strategy, integration roadmap, and the long-term design of the SE function
• Bring a proprietary external network into BetterUp, including CIO, CISO, and CFO-level relationships
• Define BetterUp's integration and security narrative at the industry level
• Advisory on enterprise buyer trends, shifts in IT buying behavior, and platform evolution
• Establish BetterUp as a thought leader in enterprise Solutions Engineering through external speaking, writing, and industry presence
• Mentor leaders across the SE function and GTM organization

Requirements

• 15+ years in Solutions Engineering, Pre-Sales, or Technical Consulting, including experience building or leading SE functions at high-growth enterprise SaaS companies
• An external reputation in enterprise SE or HR Tech, recognized by peers, referenced by customers, and credible at the CIO/CISO/CFO level before a deal begins
• A rolodex of C-suite and VP Engineering relationships across enterprise HR Tech that you can bring to BetterUp and activate on behalf of strategic deals
• Proven ability to advise executive leadership (CEO, CRO, CPO) on platform strategy, GTM motion, and SE function design
• Deep expertise across HRIS, LMS, SSO, API integration ecosystems, and enterprise compliance frameworks, advising at the architecture and strategy level
• Track record of owning and closing the most complex enterprise deals: Fortune 100, government, multi-region, multi-stakeholder, long-cycle commitments
• Experience building or significantly maturing an SE function — not just contributing to one
• Demonstrated thought leadership: external speaking, published writing, or recognized influence on how enterprise SE practice evolves in your market

Qualifications

• AI-forward mindset and experience integrating AI into work
• Ability to learn, iterate, and amplify impact using AI
• Experience with HRIS, LMS, SSO, API integration ecosystems, and enterprise compliance frameworks
• Strong communication and advisory skills
• Experience working with executive leadership teams

Skills

• Strategic thinking and problem-solving
• Executive-level advisory and leadership
• Technical expertise in HRIS, LMS, SSO, API integration ecosystems, and enterprise compliance frameworks
• Ability to build and lead SE functions
• Experience with AI and its integration into work

Benefits

• Access to BetterUp coaching; one for you and one for a friend or family member
• Competitive compensation plan with opportunity for advancement
• Medical, dental, and vision insurance
• Flexible paid time off
• All federal/statutory holidays observed
• 4 BetterUp Inner Work days
• 5 Volunteer Days to give back
• Learning and Development stipend
• Company wide Summer & Winter breaks
• Year-round charitable contribution of your choice on behalf of BetterUp
• 401(k) self contribution

Pay

$198,800 – $248,500 + commission: New York City, San Francisco and Seattle
$178,920 – $223,650 + commission: All other locations

Schedule

Hybrid Work Policy with expectations to work from local office at least 2 days per week (or 8 days per month) and travel up to 25% of the time for client engagements. For remote roles, travel up to 40% of the time for client engagements and internal BetterUp purposes.