Principal Onboarding Architect

What You'll Get To Do

• Strategize & Execute: Architect and implement a comprehensive onboarding strategy designed to accelerate the productivity of SDRs, AEs, SEs, SDs, and partner sellers.
• Measure Impact: Oversee the measurement and reporting of all deliveries to track observed behaviors and program effectiveness.
• Cook up Content Excellence: Maintain and evolve the onboarding content and curriculum, ensuring it covers our sales process, product offerings, and operational processes, across segments and regions.
• Collaborate & Support: Assist in developing and presenting training content for internal events like our Sales Kick-Off (SKO), as needed.
• Align with Goals: Partner closely with the enablement and leadership teams to refine onboarding strategies that aligns with business objectives.
• Seamlessly Transition: Collaborate with the Field and Partner Enablement teams to ensure a smooth and continuous learning journey for our field and partners from onboarding to ongoing development.
• Consult Globally: Serve as a consulting partner to the global leaders and deliver programming to all field segments.

What You'll Bring to the Team on Day One

• Work Location: Must reside in the San Francisco Bay Area and be willing to work from a local office at least three days per week.
• Experience Matters: Minimum of 7-10 years of relevant experience, or background in Sales/Pre-Sales/Implementation, with a strong focus on onboarding within the enterprise software space.
• Learning Design: Experience in learning design (e.g. Bloom taxonomy) and measurement (e.g. Kirkpatrick framework), enablement tooling (Learning management, content management, and Articulate/Synthesia/RISE), gamification, and program management across multiple stakeholders.
• Agile: Experience working in a fast-changing environment that requires strategic thinking, resourcefulness, agility, results-oriented decision-making, and commitment to excellence.
• Technical Acumen: A technical background, particularly within the data industry, is highly preferred.
• Snowflake Knowledge: Direct experience with Snowflake is a significant plus.
• Design & Delivery: Proven experience in designing and building both on-demand and in-person training content.
• Stakeholder Management: The ability to secure executive sponsorship and gain support from diverse internal stakeholders and cross-functional partners to successfully deliver programs.
• Communication: Exceptional attention to detail in written communications.
• Tech Proficiency: Skilled in using Google Sheets, Google Slides, Google Docs, Google Calendar, AI tools, and Slack.
• Strong Consultative Skills: Ability to conduct discovery, create solutions to problems, and facilitate workshops/learning opportunities.