Jobs · Art & Creative · New York

Principal Onboarding Architect

Snowflake · New York, NY · 1 wk ago
Art & Creative$164k–$215k/yrFull-time

What You'll Get To Do

  • Strategize & Execute: Architect and implement a comprehensive onboarding strategy designed to accelerate the productivity of SDRs, AEs, SEs, SDs, and partner sellers.
  • Measure Impact: Oversee the measurement and reporting of all deliveries to track observed behaviors and program effectiveness.
  • Cook up Content Excellence: Maintain and evolve the onboarding content and curriculum, ensuring it covers our sales process, product offerings, and operational processes, across segments and regions.
  • Collaborate & Support: Assist in developing and presenting training content for internal events like our Sales Kick-Off (SKO), as needed.
  • Align with Goals: Partner closely with the enablement and leadership teams to refine onboarding strategies that aligns with business objectives.
  • Seamlessly Transition: Collaborate with the Field and Partner Enablement teams to ensure a smooth and continuous learning journey for our field and partners from onboarding to ongoing development.
  • Serve as a consulting partner to the global leaders and deliver programming to all field segments.

What You'll Bring to the Team on Day One

  • Work Location: Must reside in the San Francisco Bay Area and be willing to work from a local office at least three days per week.
  • Experience Matters: Minimum of 7-10 years of relevant experience, or background in Sales/Pre-Sales/Implementation, with a strong focus on onboarding within the enterprise software space.
  • Learning Design: Experience in learning design (e.g. Bloom taxonomy) and measurement (e.g. Kirkpatrick framework), enablement tooling (Learning management, content management, and Articulate/Synthesia/RISE), gamification, and program management across multiple stakeholders.
  • Agile: Experience working in a fast-changing environment that requires strategic thinking, resourcefulness, agility, results-oriented decision-making, and commitment to excellence.
  • Technical Acumen: A technical background, particularly within the data industry, is highly preferred.
  • Snowflake Knowledge: Direct experience with Snowflake is a significant plus.
  • Design & Delivery: Proven experience in designing and building both on-demand and in-person training content.
  • Stakeholder Management: The ability to secure executive sponsorship and gain support from diverse internal stakeholders and cross-functional partners to successfully deliver programs.
  • Communication: Exceptional attention to detail in written communications.
  • Tech Proficiency: Skilled in using Google Sheets, Google Slides, Google Docs, Google Calendar, AI tools, and Slack.
  • Strong Consultative Skills: Ability to conduct discovery, create solutions to problems, and facilitate workshops/learning opportunities.

Qualifications

  • Work Location: Must reside in the San Francisco Bay Area and be willing to work from a local office at least three days per week.
  • Experience Matters: Minimum of 7-10 years of relevant experience, or background in Sales/Pre-Sales/Implementation, with a strong focus on onboarding within the enterprise software space.
  • Learning Design: Experience in learning design (e.g. Bloom taxonomy) and measurement (e.g. Kirkpatrick framework), enablement tooling (Learning management, content management, and Articulate/Synthesia/RISE), gamification, and program management across multiple stakeholders.
  • Agile: Experience working in a fast-changing environment that requires strategic thinking, resourcefulness, agility, results-oriented decision-making, and commitment to excellence.
  • Technical Acumen: A technical background, particularly within the data industry, is highly preferred.
  • Snowflake Knowledge: Direct experience with Snowflake is a significant plus.
  • Design & Delivery: Proven experience in designing and building both on-demand and in-person training content.
  • Stakeholder Management: The ability to secure executive sponsorship and gain support from diverse internal stakeholders and cross-functional partners to successfully deliver programs.
  • Communication: Exceptional attention to detail in written communications.
  • Tech Proficiency: Skilled in using Google Sheets, Google Slides, Google Docs, Google Calendar, AI tools, and Slack.
  • Strong Consultative Skills: Ability to conduct discovery, create solutions to problems, and facilitate workshops/learning opportunities.

Pay

The estimated base salary range for this role is $164,000 - $215,200. Additionally, this role is eligible to participate in Snowflake’s bonus and equity plan. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

Benefits

  • Medical, dental, vision, life, and disability insurance
  • 401(k) retirement plan
  • Flexible spending & health savings account
  • at least 12 paid holidays
  • paid time off
  • parental leave
  • employee assistance program
  • and other company benefits

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