Principal IT Project Manager

About the role

The Principal IT Project Manager will support complex IT Infrastructure initiatives, collaborating with a diverse team of IT Managers, Infrastructure and Operations leaders, Product Managers, Technical Leads, Engineers, and business stakeholders to define and deliver projects that strengthen Pega’s enterprise technology foundation.

Responsibilities

• Provide project management oversight for complex IT Infrastructure initiatives, including infrastructure modernization, platform, cloud, network, security, workplace technology, and enterprise technology services efforts, ensuring alignment with business goals and technical requirements.
• Collaborate with Product Managers, Resource Managers, and the PMO to drive effective capacity planning and resource allocation across multiple projects.
• Cross-functionally coordinate dependencies across Infrastructure, Operations, Security, Enterprise Applications, vendors, and business stakeholders to support successful planning and execution.
• Manage implementation planning, cutover readiness, stakeholder communications, and transition to support or operations teams to ensure projects are delivered with minimal disruption.
• Deliver clear, timely, and actionable transparency into project status for stakeholders, enabling informed decision-making.
• Proactively identify, escalate, and mitigate project risks and issues, maintaining momentum and minimizing disruption.
• Lead Project Closures and Retrospectives to identify Best Practices.
• Manage stakeholder expectations and partner with project teams to effectively negotiate priorities, sequencing, implementation windows, and delivery schedules.

Requirements

The ideal candidate should have:

• 7-9 years minimum of project management experience, independently leading IT projects from definition through deployment.
• 5 years minimum of experience working in a large global environment.
• Experience managing IT Infrastructure projects in areas such as cloud, network, endpoint, identity/access, security, data center, collaboration platforms, or enterprise technology services.
• Experience coordinating technical delivery across engineering, operations, vendors, and business stakeholders.
• Excellent interpersonal, leadership, and communication skills enabling you to manage cross-functional projects in a resource matrix environment.
• Ability to proactively manage change by assessing project impacts and creating plans to address resistance to change.
• Experience with Agile, Waterfall, and Hybrid delivery approaches and related project management tools.
• Strong process and methodology knowledge across IT delivery lifecycles, including infrastructure delivery, operational readiness, and software delivery where applicable.
• BS degree in an IT related field; MBA or Computer Science is a plus.

Qualifications

The ideal candidate should have:

• Experience navigating complex technical dependencies, stakeholder alignment, operational readiness, and cross-functional delivery in a global environment.
• BS degree in an IT related field; MBA or Computer Science is a plus.

Skills

The ideal candidate should possess:

• Strong process and methodology knowledge across IT delivery lifecycles, including infrastructure delivery, operational readiness, and software delivery where applicable.
• Experience with Agile, Waterfall, and Hybrid delivery approaches and related project management tools.
• Excellent interpersonal, leadership, and communication skills enabling you to manage cross-functional projects in a resource matrix environment.
• Ability to proactively manage change by assessing project impacts and creating plans to address resistance to change.

Benefits

Pega offers:

• A competitive global benefits program inclusive of pay + Bonus incentive and Employee Equity in the company.

Pay

The base salary range for this role is 113,800 - 176,500 USD annually. This role may also be eligible for annual bonus OR commission, as well as benefits and other incentives. The final compensation will be determined during the offer process based on the candidate's education, experience, skills, and qualifications, as well as market conditions and may vary from the posted range.

Schedule

This role may be eligible for a hybrid schedule.