Principal, Global CPQ & Deal Process Architect

Remote – US based candidates only, no visa sponsorship available.

About the role

This role will lead operational priorities focused on execution quality, efficiency, safety, and measurable performance outcomes. You will collaborate with field leadership, support functions, and cross-functional stakeholders to improve accountability, service delivery, and operational consistency. The position offers the opportunity to influence operational scale, customer outcomes, and organizational performance within a technology-driven environment.

Responsibilities

• Own the health and roadmap of the Quoting/CPQ process globally, overseeing all steps from quote creation to deal approval
• Define the CPQ roadmap, focusing on business impact and user experience enhancements
• Manage the tooling roadmap for quoting and deal management, evaluating vendors within the ARM ecosystem
• Establish and report on key health metrics for the CPQ process, like quote turnaround and AE satisfaction
• Act as the project lead for implementing ARM, overseeing design, configuration, and rollout
• Identify and enhance AE pain points using process discovery and AI-driven improvements
• Continuously evolve deal approval workflows to balance speed and control

Qualifications

• 8+ years in Revenue Operations, Sales Operations, or Business Systems with expertise in CPQ and deal approval processes
• Deep expertise with Salesforce Agentic Revenue Management (ARM) is critical given its role as the future CPQ platform
• Working knowledge of Salesforce Steelbrick CPQ preferred for supporting the coexistence period during transition
• Project lead experience on major RevOps systems implementation, ideally with ARM or similar AI capabilities
• Track record of vendor evaluation and selection for RevOps tools
• Ability to translate sales team pain points into effective process and system improvements
• Experience collaborating with Pricing, Deal Desk, Business Systems, Legal/Finance, and Sales leaders

Benefits

• Meaningful work with a focus on solving significant challenges for large organizations
• Culture of innovation with strong opportunities for career progression
• Healthcare insurance and pension/retirement matching programs offered
• Comprehensive life insurance and an employee assistance program available
• Generous time off plans and paid company holidays offered

Pay

$150,000 – $180,000 annually