Principal Field Applications Engineer

About the role

Reporting to the Director, Field Applications the Principal Field Applications Engineer will be accountable for providing technical guidance and information to customers on a pre-sales and post-sales basis to enable delivery of design, fabrication, and assembly goals, per customers' expectations.

What a typical day looks like

• Provide best in class support by closing customer technical support questions related to manufacturing capabilities, including design, fabrication and assembly abilities.
• Provide hands on lab support (in Flex or the customer lab) locally, which could range from 10% to 60% of the time, depending on customer needs/design cycles.
• Review customer requirements, identify and communicate potential issues and provide best fit solutions matching Flex capability and customers' specifications.
• Contribute to development of complex product roadmaps by providing field feedback to the design teams.
• Define initial project/product scope and prepare project plans to meet customers' expectations.
• Develop and present technical seminars for customers and sales personnel to promote employer's manufacturing capabilities, services, available technologies, manufacturing process and quality.
• Prepare and maintain required documentation.

Qualifications

• 5+ years of experience directly working with analog circuit design/troubleshooting required
• Bachelor's degree in Electronics (or a closely related field) highly preferred, OR equivalent experience
• Technically competent in the analog/mixed signal design to be able to solve product and system level complex issues
• Technically competent in a lab set up to test, characterize, and emulate customer issues with Flex products and complex customer boards