Principal Field Applications Engineer

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment.

About the role

Reporting to the Director, Field Applications, the Principal Field Applications Engineer will provide technical guidance and information to customers on a pre-sales and post-sales basis to enable delivery of design, fabrication, and assembly goals per customers’ expectations.

• Provide best-in-class support by closing customer technical support questions related to manufacturing capabilities, including design, fabrication, and assembly abilities.
• Provide hands-on lab support (in Flex or the customer lab) locally, which could range from 10% to 60% of the time, depending on customer needs/design cycles.
• Review customer requirements, identify and communicate potential issues, and provide best-fit solutions matching Flex capability and customers’ specifications.
• Contribute to the development of complex product roadmaps by providing field feedback to the design teams.
• Define initial project/product scope and prepare project plans to meet customers’ expectations.
• Develop and present technical seminars for customers and sales personnel to promote Flex’s manufacturing capabilities, services, available technologies, manufacturing process, and quality.
• Prepare and maintain required documentation.

Requirements

• 5+ years of experience directly working with analog circuit design/troubleshooting.
• Bachelor’s degree in Electronics (or a closely related field) highly preferred, or equivalent experience.
• Technically competent in analog/mixed-signal design to solve product and system-level complex issues.
• Technically competent in a lab setup to test, characterize, and emulate customer issues with Flex products and complex customer boards.