Principal Digital Product Manager

Key Responsibilities

• Product Strategy: Own the strategic direction of your area of responsibility (~20 products across cloud, compute & storage, and mainframe) ensuring continuous alignment to the highest priority outcomes; including vision and strategy for suite of digital products, developing & managing a strategic roadmap
• Market Research: Conduct market and user research to identify trends, customer needs, and competitive landscape. Connect emerging tech and market trends to influence business strategy and achieve value
• Product Development: Collaborate with cross-functional teams to inform architectural decisions, support solution design and determine the appropriate path forward. Drive delivery acceleration through reuse of capabilities and smarter, simpler ways to achieve outcomes on a consistent basis
• Roadmap Management and Alignment: Drive alignment on strategic intent and related priorities across teams and areas of responsibilities. Influence digital product strategy and backlogs across product areas in support of strategic priorities
• Performance Monitoring: Own over-arching intended outcome and ensure that product KPIs converge toward the ultimate intent across areas
• Stakeholder Management: Communicate product progress and updates to internal stakeholders and external partners ensuring appropriate prioritization and coordination of the work
• Vendor Management: Engage in strategic vendor management where necessary ensuring interactive partnership with both our external vendors and internal sourcing leaders
• Budget Management: Forecast ongoing total cost of ownership of your products, manage budgets including vendor contract management, hardware costs, labor costs, etc. ensuring operation effectiveness; develops strategies and adjust courses of action

Essential Skills

• A minimum of 5 years of experience conducting product scoping, discovery, framing, and backlog ownership for digital products
• A minimum of 5 years’ experience coaching and leading global teams
• Demonstrated experience applying Agile methodologies (e.g., Scrum, Kanban, SAFe) in a product delivery environment and using product management tools such as Jira, Azure DevOps, Aha!, or similar to manage requirements, backlogs, roadmaps, and delivery outcomes
• Demonstrated understanding of software development lifecycles, human-centered design principles, UX/UI design practices, and digital marketing concepts, evidenced through delivery of digital products, features, campaigns, or customer experience improvements
• Proven ability to analyze and interpret quantitative and qualitative data, using insights, metrics, and customer feedback to inform product decisions, prioritization, and performance optimization

Desirable Skills

• 4-year bachelor's degree or equivalent work experience, degree in Business, Marketing, Computer Science, or a related field
• Experience managing or influencing product strategy for enterprise infrastructure platforms, including cloud, compute, storage, and hosting
• Strong understanding of public cloud platforms, including AWS, Microsoft Azure, and Google Cloud Platform (GCP), and the operational capabilities required to support enterprise-scale adoption
• Knowledge of Infrastructure as Code (IaC) and automation practices utilizing technologies such as Terraform, Ansible, CloudFormation, GitOps, or similar platforms
• Direct experience with Linux (RHEL), Windows, compute, storage, database, or mainframe platforms