Principal Cyber Systems Administrator (TG)

Relocation assistance is not available. An active and current TS/SCI with Polygraph clearance is required to start. Travel is required, up to 10% of the time.

About the Role

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history. We look for people who have bold new ideas, courage, and a pioneering spirit to join forces to invent the future, and have fun along the way.

Our culture thrives on intellectual curiosity, cognitive diversity, and bringing your whole self to work. We have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. By joining in our shared mission, we’ll support yours of expanding your personal network and developing skills, whether you are new to the field or an industry thought leader.

Places of performance for this position are Annapolis Junction, MD; San Antonio, TX; Aurora, CO; and Carey, NC.

Responsibilities

• Provide support for implementation, troubleshooting, and maintenance of Information Technology (IT) systems.
• Manage IT system infrastructure and any processes related to these systems.
• Provide support to IT systems including day-to-day operations, monitoring, and problem resolution for all client/server/storage/network devices, mobile devices, etc.
• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution.
• Provide support for the escalation and communication of status to agency management and internal customers.
• Provide support for the dispatch system and hardware problems, remaining involved in the resolution process.
• Configure and manage UNIX and Windows operating systems, install/load operating system software, troubleshoot, maintain integrity, and configure network components along with implementing operating system enhancements to improve reliability and performance.

Requirements

• High School Diploma with 10 years of experience or Bachelor's degree with 5 years of experience.
• Active and current TS/SCI with Polygraph clearance.
• Experience providing support for implementation, troubleshooting, and maintenance of IT systems.
• Providing Tier 1 (Help Desk) problem identification, diagnosis, and resolution.
• Managing the daily activities of configuration and operation of IT systems.
• Providing assistance to users in accessing and using IT systems.
• Providing Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution.
• Providing support to IT systems including day-to-day operations, monitoring, and problem resolution for all client/server/storage/network devices, mobile devices, etc.
• Providing support for the escalation and communication of status to agency management and internal customers.
• Optimizing system operations and resource utilization, and performing system capacity analysis and planning.

Preferred Qualifications

• Experience analyzing user requirements to derive software design and performance requirements.
• CNO (Computer Network Operations) development concepts.

Benefits

Northrop Grumman provides a comprehensive benefits package and a work environment that encourages your growth and supports the mutual success of our people and our company. Benefits include:

• Health Plan
• Savings Plan
• Paid Time Off
• Education Assistance
• Training and Development
• 9/80 Work Schedule (where available)

Pay

Primary level salary range: $98,900.00 - $155,400.00. The above salary range represents a general guideline; Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills, and current market conditions.

Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives.