Principal Business Consultant - SMB Lead

About the role

Harnessing the power of Commercial Evidence with Agentic Commercial
Vault CRM migrations & implementations
Activating Veeva’s agentic capabilities in Vault CRM
Identifying future customer engagement capabilities needed and the path to transformation
Transforming and modernizing the way HCP engagement is planned and executed
Optimizing field force direction, productivity, and effectiveness
Defining the strategy and execution to realize account-based engagement
Accelerating launch through a data-driven approach
Lead the SMB space: Build your practice to support SMB customers from pre-commercial to LOE, shaping offerings and driving revenue of $2.5M+
Partner with autonomy: Work directly to establish deep, collaborative relationships across Veeva’s sales, strategy, product & services teams
People Leadership: Manage and mentor high-performing consulting teams, taking responsibility for the professional growth and delivery standards of the practice
Thought Leadership: Develop and champion industry-leading thought leadership in Commercial & Customer to keep Veeva at the cutting edge of Life Sciences
Customer Success: Serve as a trusted advisor to C-suite stakeholders, leveraging Veeva’s data and software to solve their most critical challenges

Responsibilities

- Lead the SMB space: Build your practice to support SMB customers from pre-commercial to LOE, shaping offerings and driving revenue of $2.5M+ - Partner with autonomy: Work directly to establish deep, collaborative relationships across Veeva’s sales, strategy, product & services teams - People Leadership: Manage and mentor high-performing consulting teams, taking responsibility for the professional growth and delivery standards of the practice - Thought Leadership: Develop and champion industry-leading thought leadership in Commercial & Customer to keep Veeva at the cutting edge of Life Sciences - Customer Success: Serve as a trusted advisor to C-suite stakeholders, leveraging Veeva’s data and software to solve their most critical challenges

Requirements

Experience: 10+ years of Life Sciences Consulting experience (Management Consulting preferred)
Track Record: Proven ability to win and deliver a $2M+ book of consulting business
Expertise: Deep domain knowledge in customer engagement strategy, sales and commercial operations, omnichannel, marketing excellence, key account management, and/or medical affairs are preferred and a comprehensive understanding of the Life Sciences landscape along with a passion for AI
Leadership: Extensive experience building teams & business and managing multiple project teams and senior-level customer relationships
Education: Bachelor’s degree or higher
Knowledge of Veeva products
Experience delivering SaaS or Tech-enabled consulting solutions

Qualifications

- Commensurate with experience - Not specified

Skills

- Strong communication and interpersonal skills - Ability to manage multiple projects simultaneously - Strategic thinking and problem-solving abilities - Excellent analytical and data-driven skills - Strong leadership and team management skills - Ability to build and maintain strong client relationships

Benefits

Medical, dental, vision, and basic life insurance
Flexible PTO and company paid holidays
Retirement programs
1% charitable giving program

Pay

Base pay: $120,000 - $250,000

Schedule

Work Anywhere: You can work in an office or at home on any given day. It’s about getting the work done in the way and place that works best for you.