Principal Associate, Global Enterprise Communications

About the Team

Global Enterprise Affairs works with many external and internal stakeholders to envision and create a world of greater socioeconomic opportunity through advocating for an inclusive society, building thriving communities, and creating financial tools that enrich lives. Our teams include Communications, Community Impact and Investment, Community Finance, CRA Strategy and Program Management, the Government and Political Affairs Group, Regulatory Relations, and Strategy and Engagement. Through our teams, we have unparalleled access to a diverse group of motivated changemakers similarly focused on the ingredients for a more perfect future.

The full-spectrum Capital One Global Enterprise Communications team is responsible for all aspects of the company’s communications strategy and execution to propel business imperatives while promoting and protecting the reputation of Capital One. Our purview includes corporate and brand media relations, issues and reputation management, financial communications, and associate communications, as well as a full-service content and creative storytelling team that brings the story of Capital One to life on internal and external channels. We are communicators, writers, creative directors, multimedia experts, and storytellers.

About the Role

Capital One is seeking a highly motivated and experienced principal associate to support external communications for our Premium Products and Experiences line of business. By joining our team, you’ll push the envelope in driving premium narrative around Premium Products & Travel and Loyalty, Marketing & Spend Experiences to external audiences. This role will be instrumental in managing media inquiries, developing reports, supporting proactive media relations, supporting executive thought leadership, and vetting business engagements for reputation risk. Working across teams, you’ll help deliver impactful campaigns and foster strong relationships with key stakeholders.

This position requires exceptional judgment, strong project management skills, an ability to build relationships in a highly matrixed environment, and a sustained focus on delivering results. Creative problem-solving, an ability to read the data and the room, and a passion for storytelling are all critical to success in this role. Empathy, teamwork, and a sense of humor are essential.

Responsibilities

• Assist in the development and execution of proactive communication, talent, and tastemaker campaigns and team operations under the guidance of senior team members
• Collaborate with internal and external stakeholders to execute program elements
• Liaise with media on in-bound media inquiries
• Create materials such as media messaging, pitches, media lists, briefing books, and social posts for executives
• Provide project management support horizontally across the team, including developing workback plans, keeping project trackers, and distilling meetings into actionable next steps
• Assist with the development of measurement and media coverage reports
• Coordinate contract deliverables and logistics for talent and tastemaker partners
• Manage and optimize communications reporting and analytics

Requirements

• Bachelor’s degree or military experience
• At least 3 years of external communications experience

Qualifications

• Public relations or communications experience in financial services, technology, or consumer brands

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Pay

The minimum and maximum full-time annual salaries for this role are listed below, by location. Salaries for part-time roles will be prorated based on the agreed-upon number of hours to be regularly worked.

• McLean, VA: $108,900 - $124,300 for Principal Communications Associate
• New York, NY: $118,800 - $135,600 for Principal Communications Associate

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance-based incentive compensation, which may include cash bonus(es) and/or long-term incentives (LTI). Incentives could be discretionary or non-discretionary depending on the plan.

Benefits

Capital One offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits that support your total well-being. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. Learn more at the Capital One Careers website.