Principal Associate, Global Enterprise Communications

Global Enterprise Affairs works with external and internal stakeholders to envision and create a world of greater socioeconomic opportunity through advocating for an inclusive society, building thriving communities, and creating financial tools that enrich lives. Teams include Communications, Community Impact and Investment, Community Finance, CRA Strategy and Program Management, Government and Political Affairs, Regulatory Relations, and Strategy and Engagement.

The Capital One Global Enterprise Communications team is responsible for all aspects of the company’s communications strategy and execution, including corporate and brand media relations, issues and reputation management, financial communications, associate communications, and a full-service content and creative storytelling team.

About the role

Capital One is seeking a highly motivated and experienced principal associate to support external communications for the Premium Products and Experiences line of business. This role will drive premium narrative around Premium Products & Travel and Loyalty, Marketing & Spend Experiences to external audiences. Responsibilities include managing media inquiries, developing reports, supporting proactive media relations, executive thought leadership, and vetting business engagements for reputation risk. The position requires exceptional judgment, strong project management skills, creative problem-solving, and a passion for storytelling.

Responsibilities

• Assist in the development and execution of proactive communication, talent, and tastemaker campaigns and team operations under the guidance of senior team members
• Collaborate with internal and external stakeholders to execute program elements
• Liaise with media on in-bound media inquiries
• Create materials such as media messaging, pitches, media lists, briefing books, and social posts for executives
• Provide project management support horizontally across the team, including developing workback plans, keeping project trackers, and distilling meetings into actionable next steps
• Assist with the development of measurement and media coverage reports
• Coordinate contract deliverables and logistics for talent and tastemaker partners
• Manage and optimize communications reporting and analytics

Requirements

• Bachelor’s degree or military experience
• At least 3 years of external communications experience

Qualifications

• Public relations or communications experience in financial services, technology, or consumer brands

Pay

The annual full-time salary ranges for this role are:

• McLean, VA: $108,900 - $124,300
• New York, NY: $118,800 - $135,600

Candidates hired to work in other locations will be subject to the pay range associated with that location. This role is also eligible for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.

Benefits

Capital One offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits that support total well-being. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. Learn more at the Capital One Careers website.