Prin. Clinical Specialist, Superficial Venous Interventions (SVI) - Long Island, NY, Southeast NY, Northern NJ

About the role

Medtronic is seeking a Superficial Venous Interventions (SVI) Clinical Specialist to support the sales team in providing detailed technical support for our products and procedures.

Responsibilities

• Product training for surgeons, nurses, and technicians involved in the use and sales of the Closure System and VenaSeal.
• Provide training on superficial venous ultrasound, the Closure System, Closure Fast, RFS, RFG2, VenaSeal, and related products.
• Support sales representatives with customer product training and coverage for critical cases, focusing on the safe and effective use of our products.
• Resolve site customer complaints by investigating problems, developing solutions, and making recommendations to management.
• Work with physicians and lab/office staff in the case selection process.
• Participate in company-sponsored training/educational offerings.
• Build and maintain technical knowledge and skill set.
• Provide regular feedback to Research and Development staff regarding product performance issues and possible product improvements.
• Develop and implement site-specific sales strategies to assist in selling Venous Vascular products in the United States to established accounts.
• Assist in the development of new tools and tactics to increase the effectiveness of sales strategies.
• Coordinate call points including hospital, surgery center, and physician office visits.
• Keep manager informed of changes in work schedule and workload.

Requirements

• Bachelor’s degree in a relevant field or equivalent experience.
• High School Degree and 9+ years of experience, or Associate degree and 5+ years of experience, or Bachelor’s degree and 3+ years of experience in a related field.
• Ultrasound and/or Venous experience is a plus.
• Thorough working knowledge of medical terminology, medical procedures, and the medical device industry.
• Excellent customer service skills, interpersonal, written, and verbal communication skills.
• Computer proficiency with Microsoft Outlook, Excel, Word, and PowerPoint.
• Strong project management skills and experience coordinating programs.
• Ability to coordinate/participate in numerous tasks/projects in a fast-paced environment in an organized manner while meeting deadlines.
• Strong work ethic in accomplishing objectives of the position.

Physical Job Requirements

• Regularly required to be independently mobile.
• Required to interact with a computer and communicate with peers and co-workers.
• Able to lift 20 pounds.
• Extended periods of time doing computer-based work.
• Hearing, sight, and speaking ability.
• Ability to use computers and CT reconstruction programs.
• Ability to wear all required personal protective equipment (PPE).
• Ability to work in hospitals, surgical centers, and physician offices.
• Ability to work in environments with infectious disease, radiation, and blood-borne pathogens.