Pricing & Chargeback Coordinator (Remote)

Salary: $23 - $25 per hour

About us

We have been recognized as the nation’s leading supplier of critical-care biopharmaceuticals and plasma products.

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance Plan
• Vision Discount Program
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Dependent Care Flexible Spending Account
• Employee Assistance Program (EAP)
• Group Life and AD&D
• Voluntary Supplemental Life Insurance Plans
• Short Term Disability
• Long Term Disability Income Protection
• 401k Profit Sharing Retirement Plan - Discretionary Match
• Discretionary Bonus
• Supplemental Insurance Plans
• Prepaid Legal/Identity Theft Plan
• Paid Holidays/Vacation/Sick Days
• Tuition Reimbursement Program
• Notary Services
• Employee Referral Bonus
• Vendor Discount Programs
• Corporate Individual Travel Program

Responsibilities

• Create, maintain, and audit products for the material master, condition records, and listings ensuring all fields are entered accurately and communicated to ecommerce to add to BioSupply.
• Create, maintain, and audit condition contracts from suppliers ensuring adherence to the contract pricing, terms, and customer eligibility.
• Work with the Sales Ops department to identify customers and update customer identifiers as required.
• Responsible for chargeback reporting and outstanding aged chargebacks for assigned vendors and for reconciliation of all chargeback denials, minimizing any loss to the company for inaccurate contract maintenance.
• Develop relationships with supplier chargeback personnel to ensure any issues are handled quickly and efficiently.
• Work with Finance to resolve discrepancies between rebates and subsequent credit issued by vendor.
• Contact each vendor with an expiring contract to determine if the contract will be renewed or replaced (expiring contract data provided by Pricing/Procurement Manager).
• Load appropriate data from EDI 845’s, process outgoing data for EDI 844’s with correspondence to the VP, Business Operations and Controls.
• Load and maintain Condition records in SAP to populate purchase orders with the correct cost of goods purchased, terms, and conditions of the buy.
• Run and submit daily, weekly, and monthly vendor chargeback reporting as required by contract under guidance from the Pricing/Procurement Manager.
• Continuously strive to improve processes and service quality to internal and external customers.
• Work with Manager to identify and implement efficiencies through process improvements and/or systems enhancements.
• Assist with testing of new SAP improvements as required.
• Work with Sales and internal personnel to communicate pricing changes, individual customer pricing, and contract eligibility with assigned suppliers.
• Adhere to all company policies and procedures, Federal and State regulations and laws.
• Display dedication to position responsibilities and achieve assigned goals and objectives.
• Represent the Company in a professional manner and appearance at all times.
• Understand and internalize the Company’s purpose; display loyalty to the Company and its organizational values.
• Display enthusiasm and dedication to learning how to be more effective on the job and share knowledge with others.
• Work effectively with co-workers, internal and external customers, and others by sharing ideas in a constructive and positive manner; listen to and objectively consider ideas and suggestions from others; keep commitments; keep others informed of work progress, timetables, and issues; address problems and issues constructively to find mutually acceptable and practical business solutions; address others by name, title, or other respectful identifier, and respect the diversity of our workforce in actions, words, and deeds.
• Comply with the policies and procedures stated in the Injury and Illness Prevention Program by always working in a safe manner and immediately reporting any injury, safety hazard, or program violation.
• Ensure conduct is consistent with all Compliance Program Policies and procedures when engaging in any activity on behalf of the company. Immediately report any concerns or violations.
• Other duties as assigned.

Requirements

• High school diploma or equivalent.
• Minimum one (1) year in contract administration or directly related experience within a wholesale/distributor company.
• Prior experience in a company that distributed medical products is preferred.
• Experience in Finance, Marketing, or Materials Management is desirable.

Skills

• Strong organizational skills
• Detail orientation and the proven ability to prioritize work
• Effective verbal and written communication skills
• Ability to work with limited supervision and as part of a team
• Sound decision-making abilities
• Ability to communicate effectively with internal/external customers/management at all levels
• Analytical skills
• Accuracy and diligence to the task at hand
• Proficient in Microsoft Word and Excel
• Desire and ability to take on new responsibilities and tasks
• Ability to recommend solutions to a wide variety of problems
• Understanding of and ability to interpret written contracts
• Ability to work overtime as needed