Premium Runner | Part-Time | Rentschler Field

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

About the Role

As a Premium Runner, you’ll play a key role in delivering elevated service to our premium guests in Suites, Clubs, Loges, and Restaurants. This is an exciting opportunity to be part of a dynamic team at PeoplesBank Arena. This role pays an hourly rate of $16.94 and is tip eligible.

About The Venue

The East Hartford, Connecticut, location for the stadium was a direct result of a donation by United Technologies Corporation of a 75-acre tract of land at the Pratt & Whitney campus. In gratitude for this donation, the stadium was named Rentschler Field, after Pratt & Whitney’s founder, Frederick Rentschler. Construction began in November 2000, and the project was completed in August 2003. On September 3, 2015, Rentschler Field was renamed to Pratt & Whitney Stadium at Rentschler Field.

Pratt & Whitney Stadium features 36,000 seats in its open-air stadium. The natural grass field is set below ground level, and the lower bowl of seats runs the entire circumference of the stadium. The U-shaped facility has an upper deck surrounding the field on the north, south, and east sides. A tower housing the club seating, luxury suites, and press accommodations spans the south side of the stadium.

In May 1999, the Connecticut General Assembly authorized the Office of Policy and Management (OPM) to develop a stadium to accommodate the University of Connecticut’s Division IA Football Team. The facility’s primary use is as the home field for the football team but also hosts various athletic and special events.

Responsibilities

• Prepare the pantry and ensure the product is fully stocked and the area is cleaned prior to the start of each event.
• Keep work areas and equipment clean.
• Assist Premium Suite Attendants and Servers.
• Set tables and reservations.
• Assist bartenders in restocking or retrieving items needed for the event.
• Assist serving staff in delivering orders to guests' tables and suites.
• Answer the phone and take orders.
• Keep suite work areas and equipment clean.
• Assist in the setup of suites and restaurant.
• Maintain sanitation, health, and safety standards in work areas.
• Demonstrate excellent attendance as per company standards.
• Perform additional duties as assigned by your immediate supervisor and/or OVG management staff for the successful outcome of an event or customer service situation.

Requirements

• Previous experience in the food service industry highly desired.
• Previous experience as a food runner is a plus.
• High school diploma or GED.
• Ability to communicate with employees, co-workers, volunteers, management staff, and guests in a clear, business-like, and respectful manner that fosters a positive, enthusiastic, and cooperative work environment.
• Ability to work well in a team-oriented, fast-paced, event-driven environment.
• Possess a valid food handling certificate and alcohol service permit based upon your age.
• Excellent customer service skills.

Benefits

• 401(k) Savings Plan
• 401(k) matching

This position will remain open until October 30, 2026.