Premium Cocktail Server | T-Mobile Arena

Job Summary

The Cocktail Server is responsible for delivering food and beverage items from the kitchen and bar to stadium guests. They ensure all food and beverage is delivered and/or stored correctly, and they understand and follow food safety and sanitation guidelines.

Essential Duties and Responsibilities

• Efficiently and accurately takes and delivers orders with a friendly and professional demeanor.
• Ensures all food and beverage is properly delivered and/or stored.
• Knows all menu offerings including domestic and imported beer, a variety of wine types, and brand name spirits.
• Fulfills set up and break down processes efficiently.
• Understands all event paperwork and reports.
• Establishes rapport with guests and uses suggestive and upselling techniques.
• Adheres to location appearance guidelines.
• Absorbs a sense of urgency and professionalism.
• Employes good safety and sanitation practices.
• Follows responsible alcohol service policies.
• Understands the importance of maintaining equipment and executes accordingly.
• Thoroughly completes all event set-up and breakdown responsibilities within timelines provided.
• Helps with post-event product inventory and restocks as needed.
• Helps fellow employees whenever necessary.
• Performs other duties as assigned.

Job Duties

• Minimum one (1) year cocktail service experience in high volume cash handling setting required.
• React with physical and mental alertness in emergency situations.
• Move from sitting to standing position easily and quickly.
• Be punctual, reliable, and available for scheduled shifts, including nights, weekends, and holidays on event basis.
• Adapt quickly to fast-paced, high-volume environments.
• Demonstrate physical stamina and agility required to be mobile for long periods throughout the day and stand for duration of entire shift.
• Able to obtain and maintain required work cards including SNHD Health Card, ServSafe Alcohol Card, Non-Gaming Card.
• Able to effectively communicate in English in written and oral form.
• Able to stand, walk, stoop, kneel, crouch, and bend.
• Able to lift, push, and pull up to 50 lbs.