Premium Clubs Supervisor | Part-Time | VyStar Pavilion

Responsibilities

• Overseeing the setup of food & beverage service areas within clubs based on specific event needs
• Ensuring all premium and suite areas are set prior to the event
• Ensuring quality and hospitality throughout all Premium Club areas
• Communicating between counterparts of the department
• Organizing and preparing events
• Supervising team members on non-event and event days
• Directing any other inquiries (not regarding food and beverage) to the correct entity and/or personnel
• Monitoring and maintaining food quality
• Aiding management with monitoring the department by maintaining policies and procedures, upholding safety and sanitation standards, and ensuring a positive atmosphere for team members and guests
• Maintaining, resolving, and enforcing cash handling policies and procedures
• Monitoring and enforcing safe alcohol policies and procedures
• Maintaining inventory control and product requisition
• Having full knowledge of food and beverage menu items and accompaniments
• Supervising the service of beverages to guests, including alcoholic beverages
• Checking guest’s ID to verify minimum age requirement for the purchase of alcoholic beverages
• Responding to any additional requests from guests
• Sets up club functions, including linens, dishware, glassware, and silverware
• Maintains sanitation, health, and safety standards in work areas
• Show demonstrated ability to meet the company standard for excellent attendance
• Affirms that the location equipment is operable and clean prior to the start of the event
• Recognizes guests that are visibly intoxicated and takes action to cut off alcohol to such individuals
• Enforces all Oak View Group policies and procedures
• Promotes excellent Human Resources skills regarding employee relations, corrective action, coaching, and counseling employees and completes all necessary HR-related paperwork
• Aids the Management team with projects including training, inventory, and special events

Qualifications

• 1-2 years’ experience working in a supervisory capacity in a fast-paced restaurant or catering environment or applicable education
• Ability to supervise the work of others
• Ability to communicate with employees, co-workers, volunteers, management staff, and guests in a clear, business-like, and respectful manner that focuses on generating a positive, enthusiastic, and cooperative work environment
• Ability to work well in a team-oriented, fast-paced, event-driven environment
• Possess a valid food handling certificate or alcohol service permit if required by state or federal regulations
• Ability to handle cash accurately and responsibly
• Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation, and product inventory