Premium Clubs Supervisor | Part-Time | Vanderbilt University Athletics

Responsibilities

• Oversee the setup of food & beverage service areas within clubs based on specific event needs
• Ensure all clubs are set prior to event
• Ensure quality and hospitality throughout all Premium Club areas
• Communicate between counterparts of the department
• Organize and prepare events
• Supervise team members on non-event and event days
• Direct any other inquiries (not regarding food and beverage) to the correct entity and/or personnel
• Monitor and maintain food quality
• Aid management with monitoring department by maintaining policies and procedures, upholding safety and sanitation standards, and ensuring a positive atmosphere for team members and guests
• Maintain, resolve, and enforce cash handling policies and procedures
• Monitor and enforce safe alcohol policies and procedures
• Maintain inventory control and product requisition
• Show full knowledge of food and beverage menu items and accompaniments
• Supervise the service of beverages to guests, including alcoholic beverages
• Check the guest's ID to verify the minimum age requirement for the purchase of alcoholic beverages
• Respond to any additional requests from guests
• Setup club functions, including linens, dishware, glassware, and silverware
• Maintain sanitation, health, and safety standards in work areas
• Show demonstrated ability to meet the company standard for excellent attendance
• Assure that the location equipment is operable and clean prior to the start of the event
• Recognize guests that are visibly intoxicated and take action to cut off alcohol to such individuals
• Enforce all Oak View Group policies and procedures
• Practice excellent Human Resources skills regarding employee relations, corrective action, coaching, and counseling employees and complete all necessary HR-related paperwork
• Aid Management team with projects including training, inventory, and special events
• All other duties as assigned by the managers and supervisors

Qualifications

• 2-3 years’ experience working in a supervisory capacity in a fast-paced restaurant or catering environment or applicable education
• Ability to supervise the work of others
• Ability to communicate with employees, co-workers, volunteers, management staff, and guests in a clear, business-like, and respectful manner that focuses on generating a positive, enthusiastic, and cooperative work environment
• Ability to work well in a team-oriented, fast-paced, event-driven environment
• Possess a valid food handling certificate or alcohol service permit if required by state or federal regulations
• Ability to handle cash accurately and responsibly
• Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation, and product inventory