Premium Clubs Supervisor | Part-Time | Enmarket Arena

Responsibilities

• Oversees the setup of food & beverage service areas within clubs based on specific event needs.
• Ensures all clubs are set prior to the event.
• Ensures quality and hospitality throughout all Premium Club areas.
• Communicate between counterparts of the department.
• Oversees organization and preparation of events.
• Supervise team members on non-event and event days.
• Direct any other inquiries (not regarding food and beverage) to the correct entity and/or personnel.
• Maintain, resolve, and enforce cash handling policies and procedures.
• Monitor and enforce safe alcohol policies and procedures.
• Maintain, resolve, and enforce inventory control and product requisition.
• Have full knowledge of food and beverage menu items and accompaniments.
• Supervising the service of beverages to guests, including alcoholic beverages.
• Check the guest's ID to verify the minimum age requirement for the purchase of alcoholic beverages.
• Observe guests to respond to any additional requests.
• Supervises the setup of club functions, including linens, dishware, glassware, and silverware.
• Maintains sanitation, health, and safety standards in work areas.
• Show demonstrated ability to meet the company standard for excellent attendance.
• Assures that the location equipment is operable and clean prior to the start of the event.
• Responsible for recognizing guests that are visibly intoxicated and taking action to cut off alcohol to such individuals.
• Enforces all Oak View Group policies and procedures.
• PRACTICE excellent Human Resources skills regarding employee relations, corrective action, coaching, and counseling employees and completes all necessary HR-related paperwork.
• Assists Management team with projects including training, inventory, and special events.
• All other duties as assigned by the managers and supervisors.

Qualifications

• 1-2 years’ experience working in a supervisory capacity in a fast-paced restaurant or catering environment.
• High School Diploma or GED.
• Ability to supervise the work of others.
• Ability to communicate with employees, co-workers, volunteers, management staff, and guests in a clear, business-like, and respectful manner that focuses on generating a positive, enthusiastic, and cooperative work environment.
• Ability to work well in a team-oriented, fast-paced, event-driven environment.
• Possess a valid food handling certificate or alcohol service permit if required by state or federal regulations.
• Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS credit transactions and product inventory.