Premium & Billing Analyst

100% Remote | Contract-to-Hire | $32-$34/hr Are you a detail-oriented billing professional who enjoys solving complex account issues, working with data, and providing exceptional customer service? Join a leading insurance organization where you'll play a critical role in managing premium billing operations, supporting policyholders, and ensuring financial accuracy across multiple systems. This is an outstanding opportunity to join a collaborative team with a structured 4-month training program, strong growth potential, and the possibility of converting to a permanent position. What You'll Do As a Premium & Billing Analyst, you'll manage premium billing activities and serve as a key resource for internal teams, brokers, and policyholders. Key Responsibilities Process and allocate premium payments, including ACH, checks, and wire transfersReconcile premium balances and investigate payment discrepanciesMonitor and maintain Due & Uncollected (D&U) and suspense accountsProcess lapses, terminations, reinstatements, and late paymentsConduct premium audits during implementation, renewals, and ongoing account maintenanceSet up and maintain group billing arrangements and statementsResearch and resolve billing inquiries from policyholders, brokers, TPAs, and internal stakeholdersAnalyze billing trends and identify opportunities for process improvementsPartner closely with Account Management, Customer Service, Finance, and Policy Administration teamsTrain team members and serve as a subject matter expert on billing processes and systems What We're Looking For Required Qualifications 3-5 years of billing, premium accounting, accounts receivable, or billing analyst experienceInsurance industry experience strongly preferredExperience with ACH processing and payment reconciliationStrong Excel skills, including VLOOKUPs and Pivot TablesExcellent written communication skills, as approximately 95% of customer interactions occur via emailStrong analytical, research, and problem-solving abilitiesAbility to manage multiple priorities while maintaining exceptional accuracy Preferred Qualifications Experience working with brokers, policyholders, or insurance billing operationsPower BI experienceExperience with any of the following systems:FineosVelocityVueAWD ChorusInsurance policy administration or billing platforms Training & Development You'll participate in a comprehensive 4-month onboarding and training program, including: Phase 1 Payment processingACH and check runsPolicy batch processingPremium application and data entry Phase 2 Premium audits and reconciliationsBroker and customer interactionsAdvanced system navigationAnalytical research and problem-solving This role offers extensive support and training before you're expected to independently manage a portfolio of accounts. Work Environment 100% RemoteContract-to-Hire opportunityMust have a dedicated home office workspaceSchedule based on team assignment:EST/CST business hoursPST candidates must be comfortable working early schedules (as early as 5:00 AM PT) Why You'll Love This Opportunity Fully remote position Competitive pay: $32-$34/hour Structured training and mentorship program Exposure to multiple insurance and billing systems Opportunity to become a permanent employee Collaborative team environment with growth potential If you're a detail-driven billing professional with strong Excel skills and insurance experience, we'd love to speak with you. Apply today to take the next step in your career! Job Type & Location This is a Contract to Hire position based out of Bellevue, WA. Pay And Benefits The pay range for this position is $32.00 - $34.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Job Type & Location This is a Contract to Hire position based out of Bellevue, WA. Application Deadline This position is anticipated to close on Nov 6, 2026. Workplace Type This is a fully remote position. About Aston Carter Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.