Premium Audit Analyst

This role is a remote position based in the United States. Applicants must be authorized to work for any employer in the U.S. Visa sponsorship is not available.

About the Role

Leads and directs the audit process while working in partnership with the insured and underwriting department. Key priorities include analyzing payroll provided by the customer and reviewing/verifying the accuracy of payroll.

Responsibilities

• Review the policyholder’s financial reconciliations, payroll records, and claims information.
• Reconcile payroll records to quarterly and federal tax returns (941’s, 1099’s, etc.).
• Determine appropriate job classification codes.
• Apply the Basic Workers Compensation Manual Rules.
• Work closely with the underwriting and marketing department to provide updated information and audit results.
• Address questions and audit disputes with the underwriting and marketing department.
• Manage relationships with the agent of record and insureds during audits.
• Collaborate with the audit supervisor/manager.
• Process and maintain workload according to audit guidelines.
• Summarize audit information using industry and governmental rules and regulations.
• Communicate audit decisions regarding new and renewal policies to agents in a timely and professional manner.
• Initiate assistance from the underwriter or audit supervisor/manager when needed to complete the audit review.
• Maintain agency and insured relationships.
• Demonstrate personal integrity and ethical behavior to maintain trust.
• Stay current on industry technical knowledge and skills.

Requirements

• Property and Casualty insurance knowledge, including workers compensation.
• Workers compensation audit experience.
• Understanding of National Council on Compensation Insurance (NCCI) rulings, manual rules, and labor code.
• Knowledge of Excel programs, accounting, and workers compensation coverage for all states.
• Familiarity with insurance operations for underwriting and marketing.
• Payroll analysis experience and determination of class code application.
• Professional communication skills through all means.
• Documentation of decision processes.
• Personal planning, organizing, and working to deadlines.
• Creative and innovative skills to handle complex audits.
• Relationship management for both agents and insureds.
• Decision-making during the audit process.
• Communication with internal and external customers.
• Detail-oriented with strong organization and time management skills.
• Effective communication skills to present subjects clearly to both technical and non-technical audiences.
• Strong analytical and problem-solving skills.
• Ability to establish and maintain effective, professional working relationships with supervisors, peers, and clients.
• Ability to work independently as well as in a team environment.
• Skill in using a 10-key calculator.
• Basic skill using Microsoft Office programs (Word and Excel).

Qualifications

• At least 3 years of experience in the insurance industry or a closely related discipline.
• Ability to analyze and compare policyholders’ financial reconciliations, payroll records, and claim information.
• Ability to determine and reconcile appropriate job classification codes.
• Knowledge of the Labor Code and NCCI.
• Ability to apply the Basic Manual Rules and classifications to audit information.
• Assist agents, insureds, and underwriters on issues that may arise.

Benefits

• Medical, dental, and vision healthcare coverage.
• Voluntary life and disability insurance.
• Pet insurance.
• 401K matching.
• Generous paid time off and holidays.
• Tuition reimbursement and training.
• Group discounts.