Premium Audit Quality Assurance Analyst

About the role

Join AmTrust Insurance’s Premium Audit Team! The Quality Assurance Analyst evaluates the work completed by auditors to ensure adherence to established procedures, guidelines, and industry standards, supporting operational business effectiveness and providing customers with accurate results. This role supports AmTrust’s various lines of business with a focus on Workers Compensation and General Liability, ensuring accuracy, compliance, and transparency in audit outcomes while collaborating with internal teams and sharing results to support auditor technical knowledge. The position verifies audited exposures and classifications from records and information collected at the time of audit in accordance with policy terms, manual rules, company filings, and procedures. This role upholds AmTrust’s mission, vision, and values while maintaining the highest standards of professionalism and accuracy.

Responsibilities

• Reviews audit processes and outcomes for various policy types and methods.
• Maintains accurate records of audit review outcomes.
• Follows defined audit review processes for conducting quality reviews and provides direct feedback to auditors to correct audits to established standards for accuracy.
• Documents audit differences based on review findings of internal auditing procedures as well as NCCI, independent state bureaus, and other applicable regulatory standards.
• Utilizes secure digital platforms and remote communication tools to conduct quality reviews, ensuring efficiency and accuracy while minimizing disruption to the enterprise.
• Manages quality assurance reviews across department regions.
• Ensures the consistent use of current applicable classification codes and departmental procedures by monitoring their use and identifying any deficiencies.
• Validates correct classification of exposures in accordance with regulatory agencies, independent state bureaus, and company procedures by reviewing records and other relevant documentation—often through secure digital exchange.
• Communicates findings clearly and professionally to auditors and management, including basic analysis of identified deficiencies.
• Reduces quality-related errors by making recommendations to increase the efficiency of audits and related operational processes.
• Provides technical guidance, procedural guidance, and mentorship to less experienced team members.
• Stays current with manual rules, industry trends, and understanding of the impact of underwriting endorsements.
• Performs other functionally related duties as assigned.

Requirements

• Minimum 1 year of experience in premium audit or audit review.
• Bachelor’s degree in Accounting, Finance, Business, or a related discipline OR equivalent experience.
• Excellent written, verbal, and interpersonal communication skills.
• Demonstrated proficiency with Microsoft Office Suite, with strong Excel skills required.
• Strong analytical and critical thinking skills, excellent attention to detail, and organizational abilities.
• Ability to effectively multi-task and work in a fast-paced, team-oriented environment.

Preferred Qualifications

• Associates in Premium Audit Program (APA) certification or working toward APA certification.
• 2 years of experience in premium audit or audit review.

Pay

The expected salary range for this role is $55,000 - $70,000. Salaries are based on factors including candidate skills, experience, education, training, scope and responsibilities of the role, as well as market and business considerations.

Benefits

• Medical and dental plans.
• Life insurance, including eligible spouses and children.
• Health care flexible spending and dependent care accounts.
• 401k savings plans.
• Paid time off.

Schedule

Those within a 50-mile radius of an AmTrust office will be expected to abide by a hybrid schedule.