Precision Ag Specialist
Pape’ Machinery, the premier equipment dealer in the West, is seeking a skilled Precision Ag Specialist to join their Agriculture & Turf Division in Colfax, WA and Moscow, ID.
About the role
As our Precision Ag Specialist, you will serve as the regional expert, key contact, and first line of support for assisting all departments in configuring, quoting, setting up, and supporting John Deere Precision Ag and other Integrated Solutions-related products. This includes explaining the customer value of the John Deere Precision Ag strategy, the features and benefits of each product, MyJohnDeere.com, Operations Center, JDLink, and Stellar Support website navigation.
Every day, you will drive precision ag solution sales, assist customers with troubleshooting and product utilization, and support Pape’ team members with training and knowledge on all precision Ag products. To thrive in this role, you must have an entrepreneurial mindset, be well organized, and love being part of a winning team.
Responsibilities
- Serve as the regional expert and first line of support for Precision Ag and Integrated Solutions products
- Configure, quote, set up, and support John Deere Precision Ag products
- Explain the customer value of John Deere Precision Ag strategy and product features/benefits
- Assist customers with troubleshooting and best utilization of their products
- Train and educate Pape’ team members on all precision Ag products
- Drive precision ag solution sales
Requirements
- Excellent customer relations skills
- Ability to identify issues related to Precision Ag and related technology solutions
- Effective communication with customers by telephone and in person
- Experience in Product Support department operations and customer expectations
- Strong computer skills, including experience with Microsoft Office suite (Word, Excel, PowerPoint & Outlook)
- Valid driver license
Benefits
- Competitive pay based on skills, training, and experience level (salary + commission)
- 401(k) & Roth 401(k) Retirement Plans with Company Match
- Medical, Dental, Vision and Prescription Insurance
- Flexible Spending Accounts (Flex Plans)
- Life Insurance; Short- and Long-Term Disability Insurance
- Employee Assistance Program
- Online and Instructor-Led Training; Tuition Reimbursement for Training Programs
- Progressive Vacation Plans, Sick Leave & Paid Holidays (80 hours of vacation in first year, prorated based on start date; vacation tiers based on seniority)
- 7 paid holidays each year
- Advancement opportunities with a focus on promoting from within
- Stability and reputation as a family-owned, fourth-generation company with over 160 locations and 85+ years of experience
- Access to the largest equipment inventory in the West and an unparalleled parts inventory
- Open-door policy where your voice will be heard and your opinions matter
- Training and mentoring to prepare you for your role and continued learning