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Jobs · Sales · New Hampshire

Pre-Sales Solutions Manager

WEI (Worldcom Exchange, Inc.) · Salem, NH · 1 mo ago
HybridSalesFull-time

Overview

The Pre-Sales Manager leads WEI's Pre-Sales Solutions team, serving as the primary technical leader for the group and acting as a senior trusted advisor to both customers and internal stakeholders. This individual brings broad, cross-domain technical fluency spanning WEI's full portfolio—including compute, storage, networking, security, virtualization, cloud, data protection, and end-user computing—and translates that depth into winning technical strategies across complex sales campaigns.

Responsibilities

  • Lead, coach, and mentor a team of Pre-Sales Solutions Consultants, fostering professional growth through regular one-on-ones, performance feedback, and structured development plans.

  • Establish and model best practices for technical discovery, solution design, presentation delivery, and proposal development.

  • Recruit, interview, and onboard pre-sales talent aligned with WEI's technical and cultural standards.

  • Identify skills gaps across the team and coordinate targeted training, certification paths, and OEM enablement programs to close them.

  • Serve as an escalation point for high-complexity or high-stakes sales campaigns, providing hands-on guidance and technical oversight.

  • Promote a collaborative, customer-first team culture that rewards curiosity, accountability, and continuous improvement.

Technical Breadth & Solution Leadership

  • Maintain working knowledge across WEI's core practice areas—compute, storage, networking, security, virtualization, cloud (public, private, hybrid), data protection, data center management/automation, and end-user computing—enabling credible engagement on virtually any customer opportunity.

  • Stay current with market trends, emerging technologies, and competitive landscape to ensure WEI's pre-sales motions remain differentiated and relevant.

  • Collaborate with Practice Managers and Subject Matter Experts to deepen the team's capabilities across new or expanding technology domains.

Business & Customer Engagement

  • Engage directly with business executives, IT leadership, and technical practitioners across the customer base, adjusting messaging and depth to each audience.

  • Lead executive business reviews and strategic briefings, positioning WEI as a long-term strategic partner rather than a transactional vendor.

  • Partner with Senior Account Managers on account planning, pipeline strategy, and key opportunity pursuit to maximize win rates and deal size.

  • Translate customer business objectives and pain points into compelling, outcome-based solution narratives that resonate with both technical evaluators and business decision-makers.

Pre-Sales Process & Quality

  • Manage pre-sales standards for solution scoping, Bill of Materials accuracy, Statement of Work quality, and collaboration/handoff to the post-sales/consulting team.

  • Oversee the development of High-Level Designs (HLDs), ROI/TCO business cases, and executive-level proposals across the team.

  • Manage pre-sales resource allocation, ensuring consultants are aligned effectively across the sales pipeline without overextension.

  • Provide accurate forecasting, activity reporting, and KPI management to senior leadership on team performance and pipeline health.

  • Act as a bridge between the pre-sales, sales, and post-sales consulting.

Required Qualifications

  • 8+ years of pre-sales or solutions engineering experience, with a minimum of 2-3 years in a team lead, principal, or management capacity.

  • Demonstrated broad-based technical fluency across the majority of WEI's practice areas: compute, storage, networking, security, virtualization, cloud (public/private/hybrid), data protection, data center management/automation, and end-user computing.

  • Proven ability to engage and influence both business stakeholders (C-suite, VP, Director) and technical audiences (architects, engineers, IT operations) within the same sales campaign.

  • Track record of mentoring and developing pre-sales professionals, raising individual and team performance over time.

  • Experience leading complex, multi-vendor solution engagements from discovery through proposal and technical validation.

  • Excellent written and verbal communication skills; executive-level presentation and facilitation ability.

  • Strong analytical and problem-solving skills; ability to synthesize customer requirements into strategic solution frameworks under time pressure.

  • Collaborative leadership style with the ability to influence across organizational boundaries without direct authority.

  • Experience working within or alongside a Value Added Reseller (VAR) or multi-OEM technology environment.

  • Must be obsessed with customer service and satisfaction.

Preferred Qualifications

  • Active certifications from one or more major OEM vendors (e.g., Cisco, Dell, HPE, NetApp, VMware, Microsoft, AWS, Palo Alto Networks) demonstrating depth in at least one domain.

  • Hands-on deployment or architecture experience in one or more practice areas, providing credibility in technical deep-dive discussions.

  • Familiarity with consultative selling methodologies.

  • Background in building or contributing to a pre-sales practice, including process development, onboarding playbooks, or enablement programs.

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