Pre-Sales Solutions Consultant
WEI (Worldcom Exchange, Inc.) · Salem, NH · 2 mo ago
HybridSalesFull-time
Responsibilities
- Strategic Discovery & Solution Positioning
- Expert Positioning: Develop and maintain deep knowledge across the WEI portfolio to expertly position targeted solutions to both business and technical customers.
- Business Consultation: Uncover customer business requirements and drivers to define strategies, provide contrasting alternative approaches, and convert high-level directives into high-value opportunities.
- Relationship Management: Build strategic, productive relationships internally and externally, acting as a professional and enthusiastic technical advisor to educate customers on features, functionality, and implementation.
- Technical Design & Documentation
- Solution Engineering: Size and configure professional technical solutions within agreed-upon timeframes, ensuring an understanding of risks involved for both the customer and WEI.
- Design Artifacts: Develop and produce comprehensive technology solutions, including High-Level Designs (HLDs), Statements of Work (SOWs), and Bills of Materials (BoMs).
- Business Case Development: Create technical documentation and compelling proposals outlining cost savings, return on investment (ROI), and specific business benefits.
- Communication Presentation Delivery: Create and confidently deliver technical presentations for internal audiences, external events, seminars, webinars, and partner meetings.
- Interpersonal Excellence: Utilize strong interpersonal skills to collaborate effectively across all levels of management with both technical and non-technical stakeholders.
- Cross-Functional Teamwork: Collaborate with other Pre-sales Specialists, Practice Managers, and Subject Matter Experts (Virtualization, Cloud, Network, Security) to create and present proposed solutions.
- Operational Rigor: Provide accurate management information, including activity reports, project forecasts, and KPIs, while adhering to all WEI Quality and Business Processes.
- Problem Solving: Apply strong analytical, troubleshooting, and judgment skills to resolve issues.
- Continuous Learning: Maintain the ability and desire to learn new technologies quickly.
Requirements
- 5+ years Pre-Sales experience preferred.
- Professional communication, presentation, analytical, and problem-solving skills.
- Experience working as a technical lead in a sales campaign.
- Demonstrated broad-based understanding of the following data center and IT solutions: storage, networking, compute, virtualization, data protection, data center management / automation, Public/Hybrid/Private cloud computing, end-user-computing, and security, coupled with subject matter expertise in at least one of these domains.
- Must be able to synthesize market trends and technical concepts to lead consultative discovery sessions, translating customer needs into strategic solution frameworks.
- Ability to execute under pressure, leverage, and influence others to achieve results.
- Excellent interpersonal skills with strong presentation skills.
- Must be independent, self-motivated and possess a good attitude.
- Must be able to work well in both team and partner environments.
- Must be obsessed with customer service and satisfaction.