Pre-Sales Solutions Architect II

About the role

As a Pre-Sales Solutions Architect on Everlaw's commercial team, you will partner closely with Account Executives and Customer Success Managers to drive new business and expansion across our law firm segment, with corporate legal coverage as a secondary focus. You will be the technical and product expert in the room, running discovery, leading demos and technical deep-dives, executing proofs of value (POVs), contributing to RFx responses, and translating real-world litigation and investigations workflows into compelling, Everlaw-native solutions.

Key Responsibilities

• Serve as the primary technical resource for AEs and CSMs across the commercial sales cycle. Lead discovery conversations with law firm and corporate prospects to understand their ediscovery, investigations, and review workflows, and translate those needs into a clear technical narrative for Everlaw.
• Prepare and deliver polished platform demos tailored to specific use cases and audiences, including AI feature demos and technical deep-dives for diverse audiences ranging from technical power users to executive stakeholders.
• Plan and execute standard commercial POVs. Define success criteria with input from the AE and SA leadership, manage day-to-day evaluation logistics, lead user trainings, troubleshoot issues, and keep multiple stakeholders aligned to a clear plan and timeline.
• Contribute to RFP, RFI, and security questionnaire responses in partnership with our Proposals Specialist and Security & Trust teams.
• Build and maintain working knowledge of Everlaw's roadmap, and contribute structured field feedback from prospect and customer interactions to help inform future product direction.
• Partner with sales, customer success, marketing, security & trust, legal, and product to support deal strategy, joint pursuits, and post-sale handoffs. Build trust with internal partners and informally support newer SAs and adjacent team members as you ramp.
• Stay current on commercial ediscovery trends, the competitive landscape (Relativity, DISCO, Reveal, Logikcull, etc.), and the rapidly evolving role of generative AI in legal workflows, and bring those insights into your client conversations.

About You

• At least 3 years of experience in ediscovery, with hands-on end user and/or administrative experience on at least one major platform (Everlaw, Relativity, DISCO, Reveal, Logikcull, or similar).
• Willingness to travel as needed to support sales efforts, client onsites, POVs, and AI Labs (typically up to ~25%, with some variability based on segment and deal mix).
• Prior experience in a sales engineering, solutions architecture, technical consulting, or comparable client-facing technical role, or a clearly demonstrated track record of operating at that level from an adjacent seat (e.g., advanced CS, litigation support, ediscovery practice lead).
• A solid command of core ediscovery processes (EDRM, processing, review, productions, analytics) and developing fluency in standard law firm litigation workflows, with a working understanding of corporate legal workflows (legal holds, internal investigations, regulatory response, etc.).
• An excellent communicator: clear and structured in your demos and presentations, able to engage technical buyers and end users productively, and increasingly able to tailor your message to a specific audience's pain points and value drivers.
• Organized and process-oriented, comfortable managing multiple concurrent opportunities, POVs, and RFx workstreams without dropping details or losing momentum on long-cycle deals.
• Takes ownership of your work, escalates appropriately when needed, and looks for ways to improve how the team operates (templates, talk tracks, processes) rather than only executing assigned tasks.
• Enjoys collaborating across functions, working with AEs and CSMs day-to-day, but also building trusted relationships with security & trust, legal, marketing, and product partners.

Benefits

The annual base salary for this position is $140,000, with a total On-Target Earnings (OTE) of $200,000. Eligibility for the commission portion is performance-based and subject to the achievement of specific performance metrics, which are governed by Everlaw's policies and incentive plans. The final offered salary will be dependent upon many factors including the candidate’s experience and skills. The role's compensation is subject to change in the future.

Equity program

The role offers an equity program.

Benefits and Perks

• 401(k) retirement plan with company matching
• Health, dental, and vision benefits
• Flexible Spending Accounts for health and dependent care expenses
• Paid parental leave and approximately 10 days (80 hours) per year of sick leave
• Seventeen paid vacation days plus 11 federal holidays
• Monthly home internet reimbursement
• Select your preference of hardware (Mac or PC) and customize your desk setup
• Enjoy a wide variety of snacks and beverages in the office
• Company-sponsored life and disability insurance
• Find out more about our Benefits and Perks
• Ranked #9 on Glassdoor's Best Places to Work 2023 for US small and medium companies
• One of Wealthfront’s 2021 Career Launching Companies, and ranked #2 on the “2022 Bay Area Best Places to Work” list by the San Francisco Business Times and the Silicon Valley Business Journal
• One of Fast Company’s World's Most Innovative Companies for 2022 and proud contributor of free ediscovery resources to benefit the greater good through “Everlaw for Good”
• Pursue Truth While Finding Yours

About Everlaw

We help law firms, government agencies, and corporations sift through millions of documents of evidence in big lawsuits and investigations to find the proverbial smoking gun (or needle in the haystack -- pick your metaphor). It's a multi-billion dollar space typically dominated by service-oriented vendors, and we're coming at it with cutting-edge technology and elegant design. It's working, and we've been growing very rapidly: we host hundreds of terabytes of data and work with all 50 state Attorneys General and hundreds of law firms on some of the most high-profile cases litigated today. Everlaw is an equal opportunity employer. We pride ourselves on having a diverse workforce and we do not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We respect the gender, gender identity and gender expression of our applicants and employees, and we honor requests for pronouns. It is our policy to comply with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity, including the California Equal Pay Act. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We collect and process the personal information you provided along with your job application in accordance with our Applicants Privacy Notice and Notice at Collection. When preparing to engage with Everlaw as a candidate, you may use AI tools for research, polishing application materials, and interview prep. However, any assessments (unless explicitly stated), remote interviews or live interviews must be completed independently without AI support. By submitting your application, you agree to adhere to these rules. Here's the link to our full policy, and please reach out with any questions!