Pre/Post Sales Solutions Architect

About the Role

The Gremlin Reliability Platform helps software teams proactively monitor and test their systems for common reliability risks, build and enforce reliability standards, and automate their reliability practices organization-wide. This role involves demonstrating Gremlin's Reliability Management to customers, advising on best practices for building reliable architectures, and working with existing customers on technical projects and assisting in troubleshooting.

Responsibilities

• Demonstrate Gremlin in customer calls and webinars
• Partner with sales team to drive technical wins and grow Gremlin’s customer base
• Participate and lead proof-of-concepts with potential customers
• Educate potential customers on Reliability and Chaos Engineering
• Work with existing customers on technical projects and assist in troubleshooting
• Consult with customers on the resiliency of their applications and architecture, diagnose gaps and recommend solutions
• Participate in technical workshops and conferences
• Collaborate with different functions of the company including Product Marketing, Support, and Engineering

Requirements

• 5+ years of experience as a Solution Architect in a tech company
• Excellent verbal and written communication skills
• Strong problem-solving skills
• Hands-on experience with:
• Kubernetes Platforms, Managed and Unmanaged
• AKS, EKS, GKE
• OpenShift, Rancher
• Linux - Shell scripting
• Operating Systems concepts (CPU, Memory, and networking)
• Container and Container Runtimes
• Observability solutions - Application Performance Management
• Load Testing solutions (e.g JMeter, LoadRunner, Grafana K6)
• CI/CD and Automation Tools (e.g. Jenkins, Ansible)
• Service Mesh (e.g. Istio), REST APIs and related tools
• Familiarity with one or more programming Languages - Python, Java, Go
• Certification and experience with one or more public cloud providers including Amazon Web Services (AWS), Microsoft Azure, or Google Cloud Platform (GCP)

Qualifications

• Experience in a SRE or DevOps role resolving production outages
• Knowledge of modern DevOps and SRE tools
• Integration into ITSM Tools

Skills

• Communication Skills
• Problem-Solving Skills
• Technical Skills (Kubernetes, Linux, Observability, Load Testing, CI/CD, Service Mesh, Programming Languages, Cloud Providers)

Benefits

• Base salary
• Equity
• Healthcare, dental, and vision benefits
• 401(k) with employer match
• Variable compensation for specific roles

Pay

Compensation is based on the candidate’s skills and qualifications.

Schedule

N/A