Pre-Owned Sales Manager

Job Summary

The Pre-Owned Sales Manager at Garavel Chrysler Jeep Dodge Ram is responsible for enhancing the sales performance and customer service of the pre-owned and new car departments. This role involves mentoring, coaching, and training sales consultants, enforcing the sales process, setting individual sales goals, managing inventory, merchandising, and coordinating stock.

Essential Functions

• Mentor, coach, and train all Sales Consultants on all aspects of the role and new hire training.
• Enforce the sales process 100% of the time.
• Determine individual sales goals for new Sales Consultants.
• Train and develop Sales Consultants on both a formal and informal basis.
• Record and track all units in the pre-owned dealership inventory.
• Manage the new car inventory effectively and ensure the oldest units on the lot and hard-to-sell models/trim are in prominent positions.
• Cook off stock in of new units and ensure units are stocked into inventory control systems.
• Create a sense of urgency among the sales team to sell pre-owned and new units.
• Desk deals and assist Sales Consultants with presenting figures.
• Appraise all potential trade-ins and lease returns, along with internet prospects.
• Work closely with the Service Manager to assess reconditioning.
• Price vehicles promptly and confirm all online information is correct.
• Organize and evaluate vehicles on auction sites.
• Organize and handle all wholesale merchandise quickly and accurately.

Requirements

• Excellence in customer service.
• A sincere appreciation of customers.
• Strong ethical judgment.
• Excellent organizational and time management skills.
• 3 years of experience in automotive sales.
• Excellent interpersonal communication skills.
• Self-motivated with the ability to set and achieve targeted sales goals.
• Experience in motivating others to achieve goals.
• Ability to become a product knowledge expert.
• A team player focused on providing excellent customer service.
• Ability to multi-task in a fast-paced work environment.
• Strong computer skills.
• Possess a valid driver's license and have a clean motor vehicle report.
• Extensive computer and telephone usage.
• Pass a pre-employment drug screening and criminal background screening.

Physical Demands

• Perform the physical duties of the job, including; standing for long periods of time, sitting for long periods of time, walking the dealership lot and showroom floor.
• Ability to continuously stand or walk frequently.
• Ability to bend, squat, climb stairs and lift frequently.
• Ability to lift up to 25 lbs. occasionally.

About the Role

Garavel Chrysler Jeep Dodge Ram is CT's highest volume Jeep dealership and has been named Dealer Rater of the Year 12 years in a row. With over 25 years of family ownership, the dealership offers a range of benefits including employer-paid medical insurance, 401k program with company match, employee vehicle purchase program, employee discounts on parts and service, weekly pay periods, paid holidays, paid vacation and sick time, employer-paid lunches every Saturday, voluntary life and disability insurance, voluntary AFLAC supplement coverage, voluntary dental coverage, regular attendance, and equal opportunity employment.