Pre Owned Car Salesperson
Jeep Chrysler Dodge of Ontario · Ontario, CA · 3 wk ago
Business DevelopmentFull-time
Responsibilities
- Conducts vehicle test drives and ensures all speed limits and other rules of the road are followed.
- Continuously learns about product updates, features, accessories, and inventory and their benefits to the customer.
- Demonstrates automobiles by explaining characteristics, capabilities, and features; taking test drives; comparing and contrasting competitive models; and explaining warranties and services.
- Helps customer with vehicle selection and promotes model options and features, value-add products and services, and purchase and finance options following dealership policies.
- Helps facilitate delivery by providing a clear explanation of vehicle and features operation, warranty, and servicing requirements.
- Learns to overcome objections, ask for the sale, negotiate price, complete sales or purchase agreement, and explain and offer warranties service and finance.
- Maintains accurate sales documentation.
- Maintains high CSI (Customer Satisfaction Index) a MUST!!
- Maintains an owner follow up system that encourages repeat and referral business and contributes to customer satisfaction.
- Maintains up-to-date knowledge of all vehicles, accessories, financing options, and promotions.
- Negotiates sale closure in a clear, concise, and highly ethical fashion.
- Possesses strong prospecting skills and maintains consistent rapport with previously sold customers.
- Provides sales management information by completing required reports.
- Demonstrate behaviors consistent with the Company's Values in all interactions with customers, co-workers and vendors.
- Follow all company policies and procedures.
- Attend sales meetings and training sessions as required.
Qualifications
- Use Car sales experience preferred.
- Previous sales experience a plus (any industry).
- Able to achieve goals with limited direct supervision.
- Able to multi-task.
- Able to work independently with minimal supervision.
- Excellent client customer service and satisfaction skills.
- Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress.
- Excellent telephone and customer service skills, including the ability to smile.
- Knowledge of automotive servicing or repair highly desired.
- Must be able to work well in a process driven environment.
- Professional appearance and work ethic.
- Must have confidence in your ability to be successful.
- Must strive to respect and facilitate teamwork within all departments.
- Must be able to pass all pre-employment background checks.
- Self-starter and self-motivator.
- Bilingual a PLUS!
- Must have a high-energy personality.
- Must have a desire to work in a commission and performance based environment.
- Jeep, Chrysler Dodge experience a PLUS!!
Benefits
- Health, Dental, Vision, Life, 401K
- Health & Wellness Program
- community involvement
- company paid vacation and holidays