Pre-owned Automotive Sales Representative

Core Responsibilities

• Utilize CRM tracking system daily
• Respond quickly to internet, phone and live chat inquiries using email, phone and texting in a professional manner
• Generate sales appointments by means of proactive outbound prospecting and lead activity management
• Handle incoming phone leads
• Present initial financing options based on customer needs
• Check email frequently and respond to inquiries in a timely manner
• Follow up with leads that are not ready to make an appointment or are a no-show
• Participate in team and process development sessions – keeping positive relationships with teammates, sales teams and dealership management
• Deliver inquiries/messages intended for other sales personnel and departments promptly

Desired Qualifications and Experience

• Automotive industry experience a plus but not required
• Pre-owned vehicle experience a plus but not required
• Available to work flexible hours & weekends
• Team player attitude
• Must have strong work ethic
• Able to hit sales quotas and closing percentages
• Outgoing and friendly, especially while handling objections
• Strong interpersonal skills, in-person and over the phone
• Persuasive and able to overcome customer objections during the sales process
• Focuses on the customer’s needs to enhance dealership and personal sales
• Eager to learn dealership best practices and advance customer service skills
• Strong verbal and written communication skills a MUST
• Proficiency with CRM and Outlook a plus
• Must have a clean driving record and valid driver’s license
• Must pass a pre-employment background check and drug screening

What We Offer

• Competitive Compensation!
• Professional Development: Access ongoing training and growth opportunities to advance your career.
• Supportive Team Environment: Join a collaborative team where your contributions are valued.
• Employee/Family Discounts: Enjoy discounts on vehicle purchases and services for you and your family.
• Volunteer Opportunities and more!

Benefits to Support Employee Wellbeing

• Comprehensive Health Coverage: Essential medical, dental, and vision plans with low cost premiums and minimal out-of-pocket costs.
• Onsite Nurse Practitioners: Access healthcare services and wellness support conveniently at work.
• Flexible Spending Accounts (FSAs): Save on healthcare and dependent care expenses with pre-tax dollars.
• Affordable Life and Disability Insurance: Cost-effective plans providing financial security for you and your loved ones.
• Employee Assistance Program (EAP): Free, confidential support for personal and professional challenges, including counseling and financial advice.
• 401(k) Retirement Plan: Competitive matching contributions and tax advantages to help grow your retirement savings.
• Generous Paid Time Off (PTO): Time off to recharge and maintain work-life balance.