Pre-Litigation Paralegal Manager

Responsibilities

• Train and onboard new paralegals using structured training plans and established procedures.
• Conduct regular file audits to ensure quality, accurate documentation, communication, and deadline tracking.
• Coach paralegals, identify risks, and provide actionable feedback.
• Support Litify workflows, troubleshooting, and process improvements.
• Assist with workload management and provide coverage during high-volume periods.
• Manage caseloads when needed to ensure continuity and timely case progression.
• Report workflow, training, and file-quality trends to leadership.

Qualifications

• 3+ years of Plaintiff Personal Injury pre‑litigation experience.
• Strong knowledge of pre‑litigation case management and paralegal responsibilities.
• Experience training, coaching, or mentoring legal staff.
• Strong communication, organization, and problem‑solving skills.
• Proficiency in Microsoft Word, Outlook, and Excel.
• Litify experience preferred.
• Associate's degree or Paralegal Certificate required; Bachelor's degree preferred.