Pre-Licensing Insurance Trainer

Responsibilities

• Lead structured, instructor led sessions covering Life & Health fundamentals, Medicare basics, ethics, compliance, and exam readiness (25–35%)
• Oversee, monitor, and support agents completing self paced pre licensing coursework (65–75%), ensuring progress, comprehension, and accountability
• Provide coaching, study strategies, practice questions, and readiness assessments
• Maintain accurate attendance, progress logs, and completion records for compliance and audit readiness
• Offer individualized guidance, answer questions, and reinforce key concepts to ensure learner success
• Support pre AEP staffing surges by delivering accelerated or condensed training cycles as needed

Requirements

• Experience in Life & Health insurance, Medicare sales, or pre licensing instruction
• Some understanding of NCDOI (North Carolina Department of Insurance) licensing requirements
• Demonstrated ability to teach complex regulatory content clearly and confidently
• Strong communication, facilitation, and coaching skills
• Ability to manage large groups of learners in both instructor led and self study formats

Preferred Qualifications

• Prior experience as a trainer, educator, or facilitator in insurance
• Experience supporting call center or sales environments
• Some understanding of NCDOI licensing requirements
• Background in adult learning principles and learner engagement strategies

Core Competencies

• Servant Leadership — Encourages, supports, and uplifts learners through challenging content
• Regulatory Accuracy — Ensures all instruction aligns with NCDOI and CMS rules
• Communication Excellence — Breaks down complex topics into clear, digestible concepts
• Accountability Management — Keeps learners on track through structured oversight and proactive coaching
• Adaptability — Adjusts pacing and delivery based on learner needs and seasonal timelines

Work Schedule

Temporary/seasonal role aligned with hiring cycles (typically pre AEP).

Flexible scheduling; may include daytime, evening, or weekend sessions depending on demand.

Duration varies based on class size and organizational needs.

Pay

$38-$41 per hour