Pre-Analytical Assistant

About the role

Performs general support functions within the Technical Operations Department. Tasks and responsibilities must be performed with confidence, accuracy and in a timely manner.

Responsibilities

• Sorting, racking, pickup and delivery of specimens to the laboratory
• Specimen storage (this position might also be trained to run the sorters in archive mode)
• Centrifugation and aliquoting
• Identify problems with specimen types, missing information etc., with regard to sorting, racking, centrifuging, delivery, and storage of specimens; resolve or forward information in support of timely problem resolution
• Research test order information on translation tables, computer system, and the directory of services
• Meet quality and production standards within 6 months of completing training
• Complete all required written documentation legibly and within the assigned time frame
• Report to work on time and follow attendance guidelines; support the department's performance in the event of coworker absences
• Learn additional functions within Tech Ops and Specimen Processing to allow timely progression to the next level
• Perform other duties as assigned

Qualifications

• High School Diploma or GED
• Minimal data entry skills
• Good organizational skills
• Understanding of specimen types related to test(s) ordered
• Knowledge of clinical department requirements with regard to specimen types and quantity needed for each test, specimen handling and delivery
• Understanding of compliance regulations related to test ordering which may change on a daily basis
• Flexibility and willingness to adapt to change and pursuit of continuous improvement
• Commitment to fulfilling internal and external customer requirements
• Willingness to actively contribute to a team based working environment
• Ability and willingness to support department staffing needs on weekends, holidays, on call and overtime
• Ability to handle multiple tasks simultaneously and work in a production environment
• Communicates effectively with all levels of staff both verbally and in writing
• Maintains composure while working under pressure
• Reflects good judgment when determining what action to take in resolving problems
• Ability to work in a biohazard environment, in compliance with all applicable safety requirements
• Able to sit, stand or walk for long periods; able to lift up to 50 lbs.; maneuver large carts and/or racks with specimens
• Strong interpersonal skills that foster a positive working environment
• Demonstrates work assignment flexibility and ability to adapt to change
• Must have some flexibility with regard to work schedule

Preferred qualifications

• Medical background preferred which includes medical terminology applicable to a clinical laboratory
• Previous experience in a production environment preferred
• Familiarity with mainframe computers preferred

Schedule

3rd shift EST: 7pm - 3:30am or 10pm - 6:30am

Benefits

• Healthcare Insurance: Eligible employees and their dependents receive coverage through BlueCross BlueShield of Illinois. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment. Premiums are subsidized by Synectics.
• Dental Insurance: Eligible employees and their dependents receive a dental plan through MetLife. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment.
• Vision Insurance: Eligible employees receive vision insurance through VSP. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment.
• 401(k) Plan: The Synectics Inc. Investment Savings Retirement Plan is offered to all employees who are 21 years of age or older, with eligibility beginning on the first of the month following at least 1 calendar year after employment begins.