Pre-Analytical Assistant

About the role

This position provides general support functions within the Technical Operations Department. Tasks must be performed with confidence, accuracy, and in a timely manner.

Responsibilities

• Sorting, racking, pickup, and delivery of specimens to the laboratory
• Specimen storage (may include training to run sorters in archive mode)
• Centrifugation and aliquoting
• Identify and resolve or escalate problems with specimen types, missing information, or other issues related to sorting, racking, centrifuging, delivery, and storage
• Research test order information using translation tables, computer systems, and the directory of services
• Meet quality and production standards within 6 months of completing training
• Complete all required written documentation legibly and within assigned time frames
• Maintain punctuality and support department performance during coworker absences
• Learn additional functions within Technical Operations and Specimen Processing to progress to the next level
• Understand compliance policies related to test ordering and specimen handling
• Work in a biohazard environment while complying with all applicable safety requirements
• Maintain a neat and clean work area in compliance with 5S workplace standards

Requirements

• High School Diploma or GED
• Medical background preferred, including clinical laboratory medical terminology
• Ability to handle multiple tasks simultaneously in a production environment
• Effective verbal and written communication with all staff levels
• Maintain composure under pressure and exercise good judgment in problem resolution
• Ability to sit, stand, or walk for long periods; lift up to 50 lbs.; maneuver large carts and racks with specimens
• Strong interpersonal skills fostering a positive working environment
• Flexibility to adapt to work assignment changes and schedule adjustments
• Previous experience in a production environment preferred
• Familiarity with mainframe computers and minimal data entry skills
• Good organizational skills and understanding of specimen types related to tests ordered
• Knowledge of clinical department requirements for specimen handling and delivery
• Understanding of compliance regulations related to test ordering
• Commitment to continuous improvement and fulfilling customer requirements
• Willingness to contribute actively to a team-based working environment

Schedule

12:00 AM – 8:30 AM, Tuesday through Saturday, with rotational Saturdays.

Benefits

• Healthcare Insurance: Coverage through BlueCross BlueShield of Illinois for eligible employees and dependents, beginning the 1st of the month following 60 days of continuous full-time employment. Premiums are subsidized by Synectics.
• Dental Insurance: Plan through MetLife for eligible employees and dependents, beginning the 1st of the month following 60 days of continuous full-time employment.
• Vision Insurance: Coverage through VSP for eligible employees, beginning the 1st of the month following 60 days of continuous full-time employment.
• 401(k) Plan: Opportunity to invest in the Synectics Inc. Investment Savings Retirement Plan on the first of the month following at least one calendar year of employment.