Practice Support Assistant
Preferred Home Health Care & Nursing Services · Wellesley, MA · 1 mo ago
On-siteAdministrativeFull-time
About the role
The Practice Support Assistant performs advanced administrative and patient support duties within a healthcare setting, serving as a key member of the medical team.
Responsibilities
- Manage complex scheduling
- Handle patient outreach
- Ensure accurate data collection
- Support patient check-in/check-out
- Process documentation such as FMLA forms
- Oversee waiting room operations
- Collaborate with supervisors and lead huddles
- Participate in quality initiatives
- Provide coverage across multiple practices when needed
Qualifications
- High school diploma or GED
- At least 1 year of healthcare administrative experience
- Reliable transportation
Skills
- Proficiency in Microsoft Office
- Proficiency in scheduling software
- Proficiency in electronic medical records systems such as Epic
- Strong problem-solving skills
- Strong patient management skills
Benefits
- Comprehensive benefits including health, dental, and vision coverage
- Retirement plans
- Paid time off
- Education reimbursement
- Employee discounts
Pay
Competitive hourly pay